NickSto
commented
2 years ago What folder is the command prompt showing when you run that command? When you give the name of your backup file ("signal-2022-09-23-18-17-44"), it assumes you mean it's in the same folder that the command prompt is in. Also, make sure you include the file extension in the filename you give (like "signal-2022-09-23-18-17-44.backup").
To change the folder your command prompt is in, use the cd command (like cd C:\Users\Yourname\Downloads). You'll want to move it to the folder your backup file is in.
If it's confusing, there are a lot of tutorials on the basics of the Windows command prompt you can look up.
Dear all, please please help.
I think you can tell, I have no clue what I am doing but I am desperate to not lose my chat history because my version of Signal expired 3 days ago and I don’t have access the number I registered with anymore. I am just trying to extract chats to PDF ideally, otherwise I settle for a text file with chats, dates and time stamps. Any help you can give is immensely appreciated. I have tested my Signal password multiple times on the Signal app and it works fine. So the password is not the issue.
This is what I am using: “signal-back_windows_amd64” “Windows 7 Home Premium/ 64-bit Operating System” The size of my backup file is 260MB. I have an android phone.
I went to the folder where both the backup file and the “Signal Back” program are located. I opened the Command Prompt and typed in “signal-back_windows_amd64 format -f XML -o backup.xml signal-2022-09-23-18-17-44” which then asked for the password. I have made sure that I entered it correctly with and without spaces. I have typed in manually and pasted it. Also both ways. I always get this response.
“Error: failed to open backup file: unable to open backup file: the system cannot find the file specified.”
Could somebody please help? These chats are so important to me. Any help or suggestions are much appreciated. Sabine