Error When Running Balance Examples

[ErvanAdetya]

Got this error when running balance PHP

`Fatal error: Uncaught Xendit\Exceptions\ApiException: Please contact customer support in /Users/ervan/Documents/xendit/project/php/xendit-php/src/HttpClient/GuzzleClient.php:166 Stack trace:

0 /Users/ervan/Documents/xendit/project/php/xendit-php/src/HttpClient/GuzzleClient.php(139): Xendit\HttpClient\GuzzleClient::_handleAPIError(Array)

1 /Users/ervan/Documents/xendit/project/php/xendit-php/src/HttpClient/GuzzleClient.php(92): Xendit\HttpClient\GuzzleClient->_executeRequest(Array, '/balance?accoun...')

2 /Users/ervan/Documents/xendit/project/php/xendit-php/src/ApiRequestor.php(84): Xendit\HttpClient\GuzzleClient->sendRequest('GET', '/balance?accoun...', Array, Array)

3 /Users/ervan/Documents/xendit/project/php/xendit-php/src/ApiRequestor.php(43): Xendit\ApiRequestor->_requestRaw('GET', '/balance?accoun...', Array, Array)

4 /Users/ervan/Documents/xendit/project/php/xendit-php/src/ApiOperations/Request.php(76): Xendit\ApiRequestor->request('GET', '/balance?accoun...', Array, Array)

5 /Users/ervan/Documents/xendit/proj in /Users/ervan/Documents/xendit/project/php/xendit-php/src/HttpClient/GuzzleClient.php on line 166`

[fujitsu826]

same with me

Fatal error: Uncaught Xendit\Exceptions\ApiException: There was an error with the format submitted to the server. in C:\xampp\htdocs\tester\xendit-php-master\src\HttpClient\GuzzleClient.php:166 Stack trace: #0 C:\xampp\htdocs\tester\xendit-php-master\src\HttpClient\GuzzleClient.php(139): Xendit\HttpClient\GuzzleClient::_handleAPIError(Array) #1 C:\xampp\htdocs\tester\xendit-php-master\src\HttpClient\GuzzleClient.php(92): Xendit\HttpClient\GuzzleClient->_executeRequest(Array, '/balance?accoun...') #2 C:\xampp\htdocs\tester\xendit-php-master\src\ApiRequestor.php(84): Xendit\HttpClient\GuzzleClient->sendRequest('GET', '/balance?accoun...', Array, Array) #3 C:\xampp\htdocs\tester\xendit-php-master\src\ApiRequestor.php(43): Xendit\ApiRequestor->_requestRaw('GET', '/balance?accoun...', Array, Array) #4 C:\xampp\htdocs\tester\xendit-php-master\src\ApiOperations\Request.php(76): Xendit\ApiRequestor->request('GET', '/balance?accoun...', Array, Array) #5 C:\xampp\htdocs\tester\xendit-php-master\src\Balance.php(70): Xendit\Balance:: in C:\xampp\htdocs\tester\xendit-php-master\src\HttpClient\GuzzleClient.php on line 166

[ErvanAdetya]

Just found the issue of mine, it's IP Whitelist, I think it's better if we returned proper error message for it

[ErvanAdetya]

@fujitsu826 I think your error is quite unrelated with mine, the error returned is different. I think this issue is more related to https://github.com/xendit/xendit-php/issues/63.

[triasrahman]

Hi, I think it's caused by the User-Agent from Guzzle, not about the IP whitelisting. I tried to reproduce using Postman. Here is the result.

But after I remove the User-Agent of Guzzle, it works fine!

It's better to investigate from Xendit side, why the "GET" request from Guzzle client is blocked.

For a temporary solution, you can use the pure CURL from PHP.

[stanleynguyen]

Resolved with backend change from Xendit

[haloriyan]

I'm using version 2.17 and 7.0.1 for guzzlehttp, still facing this issue and have no idea