Error: Can't use this feature layer due to an unknown error Please try again. If the error persists, please contact Esri Support.

[AmandaHuber]

Describe the bug When clicking on a Portal (Enterprise) Feature Layer: "Can't use this feature layer due to an unknown error Please try again. If the error persists, please contact Esri Support."

To Reproduce Steps to reproduce the behavior:

1. Go to Select Feature Layer
2. Click on an Enterprise Feature Layer (from Portal)
3. See error

This happens on all of these datasets. These datasets were published as reference to SQL database through ArcGIS Pro to ArcGIS Enterprise (Portal) and Referenced to AGOL. Now trying to use this data in Quick Capture and seeing this error.

Expected behavior This data is editable, and is honored by all other Esri products (Collector, Field Maps, etc).

Screenshots

Website (please complete the following information):

• OS: Windows
• Browser: Chrome
• Version 88.0.4324.150 (Official Build) (64-bit

[xiao8579]

@AmandaHuber Can you enable Developer Tools (Shift + CTRL + J) and go over your above workflow again, and send us the errors you saw from the Console and Network tabs?

[AmandaHuber]

Hi Mandy, No problem, here are the errors I see in the Network Tab (no errors in the Console tab):

Please let me know if you would like a .har file. I'd be happy to provide off of GitHub.

Thanks, Amanda

[xiao8579]

@AmandaHuber Ahhh, my bad. I missed the line where you mentioned "This happens on all of these datasets. These datasets were published as reference to SQL database through ArcGIS Pro to ArcGIS Enterprise (Portal) and Referenced to AGOL."

QuickCapture doesn't support non-hosted feature service on Enterprise portal, that is why the token error occurred. Also, feel free to delete the Network request info you sent above if you don't feel comfortable sharing it in this public repo.

[AmandaHuber]

Hi @xiao8579, Can you explain why QuickCapture doesn't support "non-hosted" Enterprise services? Why is this Esri supported workflow not supported?

This is one of the most powerful workflows that Esri has created, where data is edited in any platform in real time. With referenced services, users can edit one dataset in any platform and it's "up to date" in every place (AGOL, Enterprise, Desktop, etc).

Thank you, Amanda

[IsmaelInRedlands]

Hi. @AmandaHuber ArcGIS QuickCapture should be able to work with your feature layers (Hosted, or on top of your own multi-user geodatabase). Lets try to find out why this is not working. From the screenshot you include above the server is returning a 'token required' response. We need to find out why QuickCapture is not sending a token and if it does, why the server returns this error.

@xiao8579 please rerun the ArcGIS Enterprise tests to make sure 1.10 has no regressions.

• Author a project (using ArcGIS Pro) against feature layers using a SQL Server-based database. The server MUST be federated with the portal
  • Make sure the projects include attachments
  • One project using a versioned feature layer and another using non-versioned
• Submit data using built-in users (iOS and Android)
• Submit data using SAML against Windows Active Directory (iOS and Android)
• Submit data using Integrated Windows Authentication (from a Windows machine) The ArcGIS Enterprise team has a collection of servers for certification that you can use right away to test.

@AmandaHuber Allow us a few days before we get back to you. Thanks.