No reports in "Proof of Play"

[Azhdar1990]

Hello

Issue

I’m having trouble trying to use proof of play reporting. I’ve followed all the steps to enable reporting: IN: library/Media: I've set on all my media "Enable Media Stats Collection?" - ON design/Layout: I've set on layout "Enable Stats Collection?" - ON displays/Display Setting Profiles: I've set on windows "Enable stats reporting?" - ON ; Aggregation level - individual administration/settings/displays: I've set "Aggregation level"- individual; "Enable Stats Collection?"- ON; "Enable Layout Stats Collection?"- ON; "Enable Media Stats Collection?"- ON; "Enable Playlist Stats Collection?"- ON; "Enable Widget Stats Collection?"- ON;

My layout total duration is : 2 min, 22 sec.

I've created this layout on 11.11.2021 12:00.

But still there is no data at all from the player. All "Proof of Play" reports are empty. Please could you help how to resolve this issue? Thanks in advance.

Xibo Digital Signage Version 3.0.3 (DOCKER)

Player Type Windows

Player Version xibo-client-v1.8.14-win32-x86

OS Windows 8.1 Pro (Ru)

[dasgarner]

Hi and thank you for reporting this issue!

Xibo's development team use Github for verified bug reports and feature specifications only. Please can you direct this support request to our Community so that it can be looked at by the team, or our great community, when they can.

Thanks!

[Azhdar1990]

Okey thanks