Not working in Redmine 5

[SinghNanak]

when i install this plugin Redmine crashes.

[mboremski]

Could you please give us more informations about your installation and used plugins? E.g. administration -> information

Thank you

[mboremski]

Please also provide logentries.

[SinghNanak]

Environment:
  Redmine version                5.0.3.stable
  Ruby version                   2.6.10-p210 (2022-04-12) [x64-mingw32]
  Rails version                  6.1.7
  Environment                    production
  Database adapter               Mysql2
  Mailer queue                   ActiveJob::QueueAdapters::AsyncAdapter
  Mailer delivery                smtp
Redmine settings:
  Redmine theme                  Circle (includes JavaScript)
SCM:
  Git                            2.38.0
  Filesystem                     
Redmine plugins:
  easy_baseline                  2.0
  easy_gantt                     2.0
  easy_gantt_pro                 2.0
  redmine_base_deface            1.6.2
  redmine_checklists             3.1.22
  redmine_context_menu_due_date  0.0.1
  redmine_custom_workflows       2.0.8
  redmine_dmsf                   3.0.12
  redmine_impersonate            2.0.0
  redmine_issue_assign_notice    2.1.0
  redmine_issue_dynamic_edit     0.8.1.1
  redmine_issues_tree            0.0.15
  redmine_logs                   0.3.0
  redmine_more_previews          5.0.7
  redmine_subject_autocomplete   1.0.0
  redmine_telegram               0.2
  redmine_user_text_box          0.1.0
  redmine_wysiwyg_editor         0.28.0

[formigadiablo]

I am having the same problem, when installing everything seems to work perfectly but when I refresh the server, it does not work.

[mboremski]

Can you please provide error-messages or similar informations. This might help to understand whats going on.

Thank you

[formigadiablo]

First I install the plugin though this procedure:

sudo git clone https://github.com/xmera-circle/redmine_workload.git

sudo bundle install

sudo rake redmine:plugins:migrate NAME=redmine_workload RAILS_ENV=production

systemctl restart apache 2

And no problem seems to arise. Then I restart the server and this message appears.

And this is what I can see from production log

W, [2023-04-19T11:34:54.325815 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
W, [2023-04-19T11:34:54.326607 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
W, [2023-04-19T11:34:54.326955 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
W, [2023-04-19T11:34:54.327295 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
W, [2023-04-19T11:34:54.327646 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
W, [2023-04-19T11:34:54.327995 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
W, [2023-04-19T11:34:54.328350 #1373969]  WARN -- : DEPRECATION WARNING: Using a dynamic :action segment in a route is deprecated and will be removed in Rails 7.0. (called from instance_eval at /opt/redmine/redmine-5.0.3/config/routes.rb:402)
I, [2023-04-19T11:34:54.550540 #1373969]  INFO -- : Migrating to CreateWlUserVacations (1)
I, [2023-04-19T11:34:54.724540 #1373969]  INFO -- : Migrating to CreateWlUserData (2)
I, [2023-04-19T11:34:54.907889 #1373969]  INFO -- : Migrating to CreateWlNationalHolidays (3)
I, [2023-04-19T11:34:55.041489 #1373969]  INFO -- : Migrating to AddMainGroupToWlUserData (4)
W, [2023-04-19T11:35:22.762615 #1374145]  WARN -- : Creating scope :sorted. Overwriting existing method User.sorted.
W, [2023-04-19T11:35:22.784576 #1374145]  WARN -- : Creating scope :system. Overwriting existing method Enumeration.system.
W, [2023-04-19T11:35:22.861968 #1374145]  WARN -- : Creating scope :having_mail. Overwriting existing method User.having_mail.
W, [2023-04-19T11:35:23.329119 #1374145]  WARN -- : Creating scope :visible. Overwriting existing method AgileQuery.visible.
W, [2023-04-19T11:35:23.432865 #1374145]  WARN -- : Creating scope :visible. Overwriting existing method Principal.visible.
W, [2023-04-19T11:35:25.434985 #1374145]  WARN -- : Creating scope :global_or_on_project. Overwriting existing method DriveEntryQuery.global_or_on_project.
W, [2023-04-19T11:35:25.435199 #1374145]  WARN -- : Creating scope :sorted. Overwriting existing method DriveEntryQuery.sorted.
W, [2023-04-19T11:35:25.543698 #1374145]  WARN -- : Creating scope :visible. Overwriting existing method PeopleQuery.visible.
W, [2023-04-19T11:35:25.866430 #1374145]  WARN -- : Creating scope :visible. Overwriting existing method WkExpenseEntry.visible.
W, [2023-04-19T11:35:25.866642 #1374145]  WARN -- : Creating scope :left_join_issue. Overwriting existing method WkExpenseEntry.left_join_issue.
W, [2023-04-19T11:35:25.866774 #1374145]  WARN -- : Creating scope :on_issue. Overwriting existing method WkExpenseEntry.on_issue.
W, [2023-04-19T11:35:25.941327 #1374145]  WARN -- : Creating scope :visible. Overwriting existing method WkMaterialEntry.visible.
W, [2023-04-19T11:35:25.941544 #1374145]  WARN -- : Creating scope :left_join_issue. Overwriting existing method WkMaterialEntry.left_join_issue.
W, [2023-04-19T11:35:25.941711 #1374145]  WARN -- : Creating scope :on_issue. Overwriting existing method WkMaterialEntry.on_issue.
W, [2023-04-19T11:38:56.342977 #1374168]  WARN -- : Creating scope :sorted. Overwriting existing method User.sorted.
W, [2023-04-19T11:38:56.365127 #1374168]  WARN -- : Creating scope :system. Overwriting existing method Enumeration.system.
W, [2023-04-19T11:38:56.444041 #1374168]  WARN -- : Creating scope :having_mail. Overwriting existing method User.having_mail.
W, [2023-04-19T11:38:56.937180 #1374168]  WARN -- : Creating scope :visible. Overwriting existing method AgileQuery.visible.
W, [2023-04-19T11:38:57.020965 #1374168]  WARN -- : Creating scope :visible. Overwriting existing method Principal.visible.
W, [2023-04-19T11:38:59.013285 #1374168]  WARN -- : Creating scope :global_or_on_project. Overwriting existing method DriveEntryQuery.global_or_on_project.
W, [2023-04-19T11:38:59.013493 #1374168]  WARN -- : Creating scope :sorted. Overwriting existing method DriveEntryQuery.sorted.
W, [2023-04-19T11:38:59.124106 #1374168]  WARN -- : Creating scope :visible. Overwriting existing method PeopleQuery.visible.
W, [2023-04-19T11:38:59.461567 #1374168]  WARN -- : Creating scope :visible. Overwriting existing method WkExpenseEntry.visible.
W, [2023-04-19T11:38:59.461792 #1374168]  WARN -- : Creating scope :left_join_issue. Overwriting existing method WkExpenseEntry.left_join_issue.
W, [2023-04-19T11:38:59.461927 #1374168]  WARN -- : Creating scope :on_issue. Overwriting existing method WkExpenseEntry.on_issue.
W, [2023-04-19T11:38:59.538596 #1374168]  WARN -- : Creating scope :visible. Overwriting existing method WkMaterialEntry.visible.
W, [2023-04-19T11:38:59.538816 #1374168]  WARN -- : Creating scope :left_join_issue. Overwriting existing method WkMaterialEntry.left_join_issue.
W, [2023-04-19T11:38:59.538966 #1374168]  WARN -- : Creating scope :on_issue. Overwriting existing method WkMaterialEntry.on_issue.

[mboremski]

I can see only warnings there. Could you please have a look if you missed Error-Messages? Maybe from your apache-logs?

@nanaksingh13 are you facing similar behaviour?

[formigadiablo]

pp 1395844 stdout:

[ 2023-04-20 08:47:49.2538 1395730/7fdffc509700 age/Cor/App/Implementation.cpp:304 ]: Could not spawn process for application /opt/redmine/redmine-5.0.3: An error occurred while starting up the preloader.
  Error ID: 3fa0d195
  Error details saved to: /tmp/passenger-error-4XTQ6L.html
  Message from application: uninitialized constant RedmineWorkload::GroupWorkloadPreparer (NameError)
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/helpers.rb:135:in `const_get'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/helpers.rb:135:in `cget'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:169:in `block in actual_eager_load_dir'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/helpers.rb:40:in `block in ls'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/helpers.rb:25:in `each'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/helpers.rb:25:in `ls'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:164:in `actual_eager_load_dir'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:17:in `block (2 levels) in eager_load'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:16:in `each'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:16:in `block in eager_load'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:10:in `synchronize'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader/eager_load.rb:10:in `eager_load'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader.rb:297:in `block in eager_load_all'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader.rb:295:in `each'
  /var/lib/gems/2.7.0/gems/zeitwerk-2.6.7/lib/zeitwerk/loader.rb:295:in `eager_load_all'
  /var/lib/gems/2.7.0/gems/railties-6.1.7/lib/rails/application/finisher.rb:133:in `block in <module:Finisher>'
  /var/lib/gems/2.7.0/gems/railties-6.1.7/lib/rails/initializable.rb:32:in `instance_exec'
  /var/lib/gems/2.7.0/gems/railties-6.1.7/lib/rails/initializable.rb:32:in `run'
  /var/lib/gems/2.7.0/gems/railties-6.1.7/lib/rails/initializable.rb:61:in `block in run_initializers'
  /usr/lib/ruby/2.7.0/tsort.rb:228:in `block in tsort_each'
  /usr/lib/ruby/2.7.0/tsort.rb:350:in `block (2 levels) in each_strongly_connected_component'
  /usr/lib/ruby/2.7.0/tsort.rb:431:in `each_strongly_connected_component_from'
  /usr/lib/ruby/2.7.0/tsort.rb:349:in `block in each_strongly_connected_component'
  /usr/lib/ruby/2.7.0/tsort.rb:347:in `each'
  /usr/lib/ruby/2.7.0/tsort.rb:347:in `call'
  /usr/lib/ruby/2.7.0/tsort.rb:347:in `each_strongly_connected_component'
  /usr/lib/ruby/2.7.0/tsort.rb:226:in `tsort_each'
  /usr/lib/ruby/2.7.0/tsort.rb:205:in `tsort_each'
  /var/lib/gems/2.7.0/gems/railties-6.1.7/lib/rails/initializable.rb:60:in `run_initializers'
  /var/lib/gems/2.7.0/gems/railties-6.1.7/lib/rails/application.rb:391:in `initialize!'
  /opt/redmine/redmine-5.0.3/config/environment.rb:16:in `<top (required)>'
  config.ru:3:in `require'
  config.ru:3:in `block in <main>'
  /var/lib/gems/2.7.0/gems/rack-2.2.6.4/lib/rack/builder.rb:125:in `instance_eval'
  /var/lib/gems/2.7.0/gems/rack-2.2.6.4/lib/rack/builder.rb:125:in `initialize'
  config.ru:1:in `new'
  config.ru:1:in `<main>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:110:in `eval'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:110:in `preload_app'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:156:in `<module:App>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:30:in `<module:PhusionPassenger>'
  /usr/share/passenger/helper-scripts/rack-preloader.rb:29:in `<main>'

[liaham]

Thank you, @formigadiablo!

This line:

Message from application: uninitialized constant RedmineWorkload::GroupWorkloadPreparer (NameError)

is the line causing the error.

This error is already fixed on develop branch.

When you don't like to wait, you can try the develop branch and change back to master when the next version is released.

[formigadiablo]

Oooh Thank you! Now I was able to install it!!

[liaham]

You are welcome! :)

[Nixan04]

The application encountered the following error: uninitialized constant RedmineWorkload::GroupWorkloadPreparer (NameError)

I am still facing same problem after using develop branch? Can you please help me.

[Nixan04]

I, [2023-04-27T12:57:24.956589 #4826]  INFO -- : [888f1f71-b369-417b-88f4-7d3f621b2193] Started GET "/workloads?utf8=%E2%9C%93&workload%5Bfirst_day%5D=2023-0317&workload%5Blast_day%5D=2023-03-16&workload%5Bstart_date%5D=" for 103.121.27.66 at 2023-04-27 12:57:24 +0000
I, [2023-04-27T12:57:24.957552 #4826]  INFO -- : [888f1f71-b369-417b-88f4-7d3f621b2193] Processing by WorkloadsController#index as HTML
I, [2023-04-27T12:57:24.957981 #4826]  INFO -- : [888f1f71-b369-417b-88f4-7d3f621b2193]   Parameters: {"utf8"=>"✓", "workload"=>{"first_day"=>"2023-0317", "last_day"=>"2023-03-16", "start_date"=>""}}
I, [2023-04-27T12:57:24.968428 #4826]  INFO -- : [888f1f71-b369-417b-88f4-7d3f621b2193]   Current user: admin (id=1)
I, [2023-04-27T12:57:24.977556 #4826]  INFO -- : [888f1f71-b369-417b-88f4-7d3f621b2193] Completed 500 Internal Server Error in 19ms (ActiveRecord: 8.9ms | Allocations: 1285)
F, [2023-04-27T12:57:24.979989 #4826] FATAL -- : [888f1f71-b369-417b-88f4-7d3f621b2193]
[888f1f71-b369-417b-88f4-7d3f621b2193] Date::Error (invalid date):
[888f1f71-b369-417b-88f4-7d3f621b2193]
[888f1f71-b369-417b-88f4-7d3f621b2193] plugins/redmine_workload/app/controllers/workloads_controller.rb:87:in `sanitizeDateParameter'
[888f1f71-b369-417b-88f4-7d3f621b2193] plugins/redmine_workload/app/controllers/workloads_controller.rb:21:in `index'
[888f1f71-b369-417b-88f4-7d3f621b2193] lib/redmine/sudo_mode.rb:61:in `sudo_mode

please help me with this error i am getting internal error??

[mboremski]

@Nixan04 I edited your comment for better readability.

It looks like there is an issue in the format of your date: "first_day"=>"2023-0317"... it should be "first_day"=>"2023-03-17"

Looks like this has nothing to do with redmine5. If you can not fix it by yourself with my hint please report a new issue to keep this one clean.