Stuck on "Pair Printer" screen

[kgwatson]

My only P1S appears on the list of printers on my network, but when I try to select it on the "Pair Printer" screen nothing happens so I cannot proceed any futher.

latest xtouch version

P1S 01.04.02.00 1 AMS

[MTCS66]

I've got the same problem. Did you ever find out what the issue was?

[xperiments]

I need more info about the specific case but in general:

Is mostly related to:

• You need to select it with the green button
• You have MESH nextwork or unifi ruouter

[MTCS66]

The 'pairing printing screen' comes up and shows my X1C and P1S. In the bottom right of the screen the green box is ticked, but when I click on it nothing happens. This is the same, no matter which printer I select. I dont have a UNIFI router. The main router is in one room and there is a WIfI booster in the same room as the printers.

Thanks.

[xperiments]

Need to check in more depth... Please come to discord

On Mon, Dec 11, 2023 at 9:03 PM MTCS66 @.***> wrote:

The 'pairing printing screen' comes up and shows my X1C and P1S. In the bottom right of the screen the green box is ticked, but when I click on it nothing happens. This is the same, no matter which printer I select. I dont have a UNIFI router. The main router is in one room and there is a WIfI booster in the same room as the printers.

Thanks.

— Reply to this email directly, view it on GitHub https://github.com/xperiments-in/xtouch/issues/62#issuecomment-1850797124, or unsubscribe https://github.com/notifications/unsubscribe-auth/AADF7LJC2DWM4X5AKQNHCDTYI5RJJAVCNFSM6AAAAABAGHKQFOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJQG44TOMJSGQ . You are receiving this because you commented.Message ID: @.***>

[MTCS66]

I've just joined it. How do I contact you on there?

[Tubbataha]

With a P1P it worked first time, then after restarting the printer the assigned IP changed. Now the Pair printer screen shows my printer but when I press the green tick it reboots. In the log I see [XTouch][SD] Error Reading JSON File: /xtouch/printer-ips.json when I check the SD card there is no file of that name Any suggestions ?

[Vilunki15]

I have this same "bug" also. Cant connect to the printer

[MTCS66]

I solved my issue, the screen needed to be calibrated.

[Vilunki15]

Mine fixed too when recalibrated. I think this could be closed now

[Vrtule67]

Mine fixed too when recalibrated. I think this could be closed now

how I can recalibrate it? when I click to green button then it is rebooted.

[Vilunki15]

Remove "XTOUCH" folder from SD card so it resets

[kevinavos]

I have tried recalibrating - but have these issues even after recalibrating. Calibrating allowed me to enter the code, but I get stuck after there on the pairing page. I have a wifi6 network. Will head over to discord when I have a moment and can provide logs if necessary.

[xperiments]

@kgwatson it only works on 2.4G wifi

[kevinavos]

I created an SSID on my network that is only 2.4ghz (with 5ghz disabled) and it fixed it for me.

[xperiments]

Great!!

[Vrtule67]

Hmm, I still cannot connect my printer with xtouch - in log is error: _[XTouch][SD] Reading JSON file: /xtouch/printer-ips.json [XTouch][SD] Error Reading JSON File: /xtouch/printer-ips.json [ 37218][E][WiFiGeneric.cpp:1578] hostByName(): DNS Failed for null [ 37232][E][WiFiGeneric.cpp:1578] hostByName(): DNS Failed for null [ 37240][E][vfs_api.cpp:182] remove(): /xtouch/printer-ips.json does not exists or is directory ets Jul 29 2019 12:21:46

rst:0xc (SW_CPU_RESET),boot:0x13 (SPI_FAST_FLASH_BOOT) configsip: 0, SPIWP:0xee clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wpdrv:0x00 mode:DIO, clock div:2 load:0x3fff0030,len:1184 load:0x40078000,len:13192 load:0x40080400,len:3028 entry 0x400805e4

Does somebody have any idea? Is possible create missing file manually? Log saved as attachment. esp-web-tools-log.txt

[xperiments]

@Vrtule67 Come to discord. I think is not related to same issue. I close

[doom969]

I need more info about the specific case but in general:

Is mostly related to:

• You need to select it with the green button
• You have MESH nextwork or unifi ruouter

I have a similar problem, and I have a unifi router. What is the issue / fix for unifi routers ?