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xrexis / procurement

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Trading Screen Crash #273

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 

What version of Procurement are you using? On what operating system?
Procurement 1.5.4, in Windows 7.

What steps will reproduce the problem?
1. Start Procurement (first error message appears)
2. Login
3. Click on Trading Screen (crash)

What is the expected output? What do you see instead?
Whenever I start procurement, I get the following error: "Error checking for 
updates, details logged to DebugInfo.log".
When I click on the Trading Screen, I get the following message, after which 
Procurement crashes: "There was an unhandled error - Sorry! ...." (truncated).

Please provide any additional information below.
Tried using a fresh buyouts.xml to no avail.

Original issue reported on code.google.com by rkain...@gmail.com on 21 Jun 2014 at 6:59

Attachments:

GoogleCodeExporter commented 9 years ago 
The update issue could be cause by network or firewall.

For the crash, I'll need to load up your data in order to see what's causing 
this, could you please zip and send me your data folder? 

It's the folder that has your email address or alias, you can change the name 
to something else, just as long as you send me all the files.

Original comment by stickymaddness on 22 Jun 2014 at 1:28

GoogleCodeExporter commented 9 years ago 
I'll add Procurement as an exception, then. Well, the update issue is 
secondary, anyway.

I've attached the data folder, as requested.

Original comment by rkain...@gmail.com on 22 Jun 2014 at 1:31

Attachments:

GoogleCodeExporter commented 9 years ago 
Thanks, is this your complete data folder? There seems to be tab files missing, 
so I'm assuming that you have it set to only download specific tabs?

If this is the case, please will you also send me your settings.xml file, but 
first make extra sure to edit it and delete the "AccountLogin" and 
"AccountPassword" (even though it's encrypted specific to your machine) nodes.

Original comment by stickymaddness on 27 Jun 2014 at 7:55

GoogleCodeExporter commented 9 years ago 
That's correct, I have it only retrieve some of my tabs. A copy of my 
settings.xml file (with login information removed) is attached.

Original comment by rkain...@gmail.com on 27 Jun 2014 at 9:13

Attachments:

GoogleCodeExporter commented 9 years ago 
I've found the issue - your settings file is missing two lines in settings.xml:

    <Setting name="OnlyDisplayBuyouts" value="false" />
    <Setting name="CheckForUpdates" value="True" />

Which is responsible for both Procurement not being able to check for updates 
(it can't find the setting telling it if it should check or not) and the 
trading screen crashes because it can't find the OnlyDisplayBuyouts setting.

I assume that this is due to copying over your settings file from a previous 
version? If you edit your settings file and just add the two settings below the 
"BuyoutItemsOnlyVisibleInBuyoutsTag" line, eg:

    <Setting name="BuyoutItemsOnlyVisibleInBuyoutsTag" value="False" />
    <Setting name="OnlyDisplayBuyouts" value="false" />
    <Setting name="CheckForUpdates" value="True" /> 

then that will fix your issue.

Original comment by stickymaddness on 29 Jun 2014 at 10:55

GoogleCodeExporter commented 9 years ago 
That did it. Thanks a lot!

Original comment by rkain...@gmail.com on 29 Jun 2014 at 2:47