Notification counter does not reset - Samsung Galaxy S3

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On the tmobile, reading the text in SMS popup does not clear the notification 
counter.

I could have read all my messages, and the counter will still have a number.  
This number is stuck until I clear the data for the messaging app.

The messaging app is unstable with SMS popup.

Original issue reported on code.google.com by kopec.da...@gmail.com on 17 Sep 2012 at 6:26

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I have this same issue on latest version 1.2.4. When I have "mark as read" 
enabled, the message will be marked as read when I open the default SMS app, 
yet a number "1" is still indicated on the test message icon. There's no way to 
clear this "1" since no message is marked as unread in the SMS app.

I found the only way to clear this is to run a "Test Notification" and then 
delete the message thread from "1234567890". Weird.

So I basically just left "mark as read" unchecked for now.

Original comment by wefil...@gmail.com on 18 Sep 2012 at 6:22

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I forgot to mention this happens when I click CLOSE on the pop-up window.

Original comment by wefil...@gmail.com on 18 Sep 2012 at 6:45

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The same problem on Samsung Galaxy Note2-N7100.

There's a method to clear this "1": enter the SMS thread, click the new message.

Original comment by zhuyue...@gmail.com on 16 Oct 2012 at 8:08

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Apparently, it is a known problem:

http://code.google.com/p/android-smspopup/wiki/FAQ#Known_issues_with_HTC_Hero_(a
nd_possibly_other_devices_running_H

Original comment by colbydot...@gmail.com on 10 Dec 2012 at 6:15

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Mine is doing it now too, after the recent upgrade to Jelly Bean :( Can't do 
what others are saying they have done. How do you run test notification?

Original comment by jacquic...@gmail.com on 8 Jan 2013 at 12:38

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I have been having the same issue for nearly a week. I have a 1 notification in 
messages. I have deleted all messages, cleared the cache, cleared all data for 
the messaging app. I have also deleted the icon from my quick menu and re-added 
it. I have turned device off and on. Short of re-installing a fresh version of 
android I am completely stuck and the 1 message notification still remains. I'd 
be interested to know how to run a test notifictation as mentioned above.

Original comment by rjsca...@gmail.com on 29 Jan 2013 at 8:26

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Go to settings - apps manager - all - "badgeprovider" and once it's open, clear 
data and then the problem is fixed!

Original comment by lumuenob...@gmail.com on 1 Feb 2013 at 11:42

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^^ yupp that works!

Original comment by ahusto...@gmail.com on 14 Feb 2013 at 8:25

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Yep I had same problem..spoke to my service provider for 25 mins and nothing. 
...Thanks 7 lumuenob...it works..yayyy

Original comment by holly10...@gmail.com on 15 Feb 2013 at 8:20

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Same problem on Galaxy S3. ROGERS in Canada. Latest update. 

Original comment by allan.we...@gmail.com on 19 Feb 2013 at 11:25

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Hi there. I had the same problem and was able to solve by using the suggestion 
by #7lumenob above, followed by a reboot. Hope this helps someone. 

Original comment by bhaskar....@gmail.com on 20 Feb 2013 at 3:36

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Aah!!
What a life saver - Thank you lumuenob...@gmail.com

> Worked like a charm on my S3 - NOTE: Followed by a restart straight after.

Original comment by 007...@gmail.com on 21 Feb 2013 at 8:56

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My MAN!!!! the first time I experienced it I master reset... #7 Lumeunob thanks 
a million.. it was a irking thing to have going on... if only I woulda knew 
around Christmas time the first time.. I had some nice messages I lost..!!!

Original comment by terrence...@morgan.edu on 6 Mar 2013 at 12:42

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I noticed it happened this time when I had a new message then lost reception 
while opening the message. SO maybe thats why it gets hung up because it lost 
communication with the push system?? thanks ^^^^^^^^^  

Original comment by terrence...@morgan.edu on 6 Mar 2013 at 12:44

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Is #7 a permanant fix?  Because for me it keeps on coming back and I have to 
clear the data in badge provider every time I receive a txt.

Original comment by allan.we...@gmail.com on 6 Mar 2013 at 1:25

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Thank you lumuenob!!! 

Original comment by sashaant...@gmail.com on 5 Apr 2013 at 7:05

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THANKS!

Original comment by rone...@gmail.com on 7 Apr 2013 at 1:14

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Thanks a lot...

Original comment by EmjhaySa...@gmail.com on 13 Apr 2013 at 3:46

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Thanx  #7lumuenob

I had the same problem and it was cleared..
I'll then try to find out how does it happen at the first place..

Original comment by amuso...@gmail.com on 16 Apr 2013 at 1:47

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Building on lumuenob's response (#7), I disabled and re-enabled the messaging 
app and this worked
settings > apps manager > all> messaging > disable. Then enable.

Original comment by kako...@gmail.com on 23 Apr 2013 at 10:12

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Thank God for the internet!!! How could we have survived without it for so 
long.......
Thanks #7 for your miraculous help.... 
It really work well!!!

Original comment by analuci...@gmail.com on 30 Apr 2013 at 4:42

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Just spent 40 mins on phone to O2 guru " expert" who could not sort problem 
out. #7 Lumenob you are a star. Took 2 mins to sort out!

Original comment by palme...@sky.com on 17 May 2013 at 10:21

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#7 plus reboot worked for me too. Thanks very much!!

Original comment by Aled.m...@gmail.com on 17 May 2013 at 5:36

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This happens on Samsung Galaxy Grand Duos GT-I9082 also. I update my system 
every morning. This behaviour started a few days ago.  The above fix did not 
work. I used to simply restart the device but that should not have been the 
solution. Finally I tried an application called "memory cleaner" by Gannicus. 
That did it! I am going to keep a track of this and see if it is the easiest 
fix. 

Original comment by pmshah1...@gmail.com on 18 May 2013 at 1:50

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#7 definately works~ thanks

Original comment by jacquic...@gmail.com on 18 May 2013 at 3:39

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If I clear all data from "badgeprovider" it means that im gonna loose all games 
applications all pictures and ect. ???

Original comment by RKajena...@gmail.com on 18 May 2013 at 12:38

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this solution of clearing the data&cache of badgeprovider is not permanent, 
clicking close on the next popup re-creates the problem. There should be an 
extra variable to be  cleared by the SMS Popup application.

Original comment by ozkay...@gmail.com on 23 May 2013 at 12:17

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This is my feed back after a week.

Clearing cache in badgeprovider did not do it for me. The memory cleaner that I 
mentioned earlier does the job every time.

Original comment by pmshah1...@gmail.com on 29 May 2013 at 3:15

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thx u all guys~!!!

Original comment by INEN2...@gmail.com on 16 Jun 2013 at 4:28

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lumuenob thanks who ever you, you bloody legend. That same problem no. 1 on 
message icon.
Tried everything then found this thread.
Required the turn off turn on to work, ahh married life ha

Original comment by Flannaga...@gmail.com on 27 Jun 2013 at 8:36

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 lumuenob...@gmail.com thanks a lot, it worked and now the unread message is gone :)

Original comment by siddhart...@gmail.com on 4 Jul 2013 at 8:47

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thank u... lumuenob

Original comment by winnie7...@gmail.com on 31 Jul 2013 at 5:43

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lumuenob thanks for the answer however my 1 message notification has gone away 
but the 1 symbol does not go away from the messaging icon on the right hand 
side bar for messaging.  

Original comment by mohammed...@gmail.com on 16 Aug 2013 at 6:31

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hey  lumuenob thank you mate, its just works fine you just need to restart the 
phone once to make the changes... Thank u bro.

Original comment by maddyroc...@gmail.com on 22 Aug 2013 at 7:42

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#7lumenob ang bhaskar....@gmail.com, thanks a lot to both of you. :)

Original comment by goldi....@gmail.com on 5 Sep 2013 at 3:00

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wow amzing fix it was so annoying me worked like a treat thanks so much!!!

Original comment by loky111...@gmail.com on 3 Oct 2013 at 8:36

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Thanks Lumenob, it worked for me. That was so annoying. I can't believe Samsung 
has not corrected that bug yet.

Original comment by gdagg...@gmail.com on 7 Oct 2013 at 9:56

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I had the same problem before with 1 notification always shown, but now I have 
2 notifications showing. I have tried #7 above of clearing the data and with 
restarting my S3, nothing I still have the notification of 2 unread messages on 
the icon !!!!! Anybody still having the same problem ????

Original comment by bohsa...@gmail.com on 30 Oct 2013 at 1:45

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Thankyou lumuenob!!

Original comment by sasha.an...@skylinetaxis.co.uk on 9 Nov 2013 at 1:41

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Thankyou #7 lumuenob :-)

Original comment by anoob...@gmail.com on 9 Nov 2013 at 6:42

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Thanks!

Original comment by hcraff...@gmail.com on 11 Nov 2013 at 9:09

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I had to reset my phone to clear the notification and now it is working 
properly. 

Original comment by bohsa...@gmail.com on 11 Nov 2013 at 9:13

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It works fine on my s3 after a reboot 
Great tips
If you can explain the root cause of this pb ....
Thks anyway
Charles

Original comment by charles....@gmail.com on 19 Nov 2013 at 10:16

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if its the "1" on top of the screen, it's for "line 1" for duos phones, i have 
win grand duos. maybe this will help duos users

Original comment by mtvage...@gmail.com on 22 Nov 2013 at 4:05

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I have a Galaxy S2 and started having issue with message counter not resting.  
Tried the 'Badgeprovider' trick but did not solve. After reboot or 
disable/enable,  message counter still not resetting . SOLVED: under 
settings/developer options/application/  make sire 'do not keep' is NOT 
checked. Mine was checked. Once unchecked everything works perfect. This 
setting was also messing up other programs such as Dolphin browser and Roboform.

Original comment by TSmith7...@gmail.com on 1 Dec 2013 at 5:08

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Delete all messages. If there are any important messages, then mark them as 
"Locked". It worked for me. Samsung Galaxy Y Duos.

Original comment by gilakara...@gmail.com on 11 Dec 2013 at 1:04

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yeyyyyyyyy im so happy this notification has been anoying :@...tnx  #7 lumuenob

Original comment by gemtov...@gmail.com on 17 Dec 2013 at 3:31

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just to clarify.. if i will clear the data from the badge provider, i will lose 
all my files and everything? because that's what my s3 is saying.. and i dont 
want to lose any of my files. what should i do?

Original comment by janajack...@yahoo.com on 20 Dec 2013 at 12:45