X-Ray not running - Potential python issue - unsure

[dingotoyota]

Checkboxes

• [X] I have read the installation and usage documents.
• [X] I have not found similar open/closed issue or disscussion.
• [X] Reboot doesn't fix the problem.

Describe the bug and copy the error message

I'm not sure why x-ray isn't running and continues to get an error message. I've restarted and installed python manually and through windows store. Appreciate any help.

calibre, version 7.20.0 (win32, embedded-python: True) Tonnerre de Brest!: An error occurred, please copy error message then report bug at GitHub.

Starting job: Generating Word Wise and X-Ray for A Little Bit Broken Job: "Generating Word Wise and X-Ray for A Little Bit Broken" failed with error: Traceback (most recent call last): File "calibre\gui2\threaded_jobs.py", line 85, in start_work File "calibre_plugins.worddumb.parse_job", line 177, in do_job File "calibre_plugins.worddumb.deps", line 42, in install_deps File "calibre_plugins.worddumb.deps", line 134, in pip_install File "calibre_plugins.worddumb.utils", line 47, in run_subprocess File "subprocess.py", line 571, in run subprocess.CalledProcessError: Command '['py', '-m', 'pip', '--disable-pip-version-check', 'install', '-U', '-t', 'C:\Users\14166\AppData\Roaming\calibre\plugins\worddumb-libs-py3.13', '--no-user', '--no-cache-dir', 'spacy==3.8.2']' returned non-zero exit status 1.

Called with args: (ParseJobData(book_id=25, book_path='C:\Users\14166\Calibre Library\Roz Weston\A Little Bit Broken (25)\A Little Bit Broken - Roz Weston.azw3', mi=<calibre.ebooks.metadata.book.base.Metadata object at 0x000002A6BBE91110>, book_fmt='AZW3', book_lang='en', useragent='WordDumb/3.33.1 (https://github.com/xxyzz/WordDumb)', plugin_path=WindowsPath('C:/Users/14166/AppData/Roaming/calibre/plugins/WordDumb.zip'), spacy_model='en_core_web_md', create_ww=True, create_x=True, asin='BBZ1IB0HIB', acr='A_Little_Bit_Broken', revision='bd1b1f4d', kfx_json=None, mobi_html=b'<?xml version="1.0" encoding="UTF-8"?>\n\n \n \n \n \n \n\n\n \n\t\t

\n\t\t\t

\n\t\t\t\t\n\t\t\t\t

\n\t\t\t\t\t\n\t\t\t\t

\n\t\t\t

\n\t\t

\n\t\n\n<?xml version="1.0" encoding="UTF-8"?>\n\n \n \n \n \n \n\n\n \n\t\t

\n\t\t\t\n\t\t\t\n\t\t

\n\t\n\n<?xml version="1.0" encoding="UTF-8"?>\n\n \n \n <meta content="urn:uuid:2586df50-4825-46f8-9e4a-e39ca813bfc5" [truncated the rest]

pip subprocess to install build dependencies did not run successfully. exit code: 1

[117 lines of output] Ignoring numpy: markers 'python_version < "3.9"' don't match your environment Collecting setuptools Using cached setuptools-75.2.0-py3-none-any.whl.metadata (6.9 kB) Collecting cython<3.0,>=0.25 Using cached Cython-0.29.37-py2.py3-none-any.whl.metadata (3.1 kB) Collecting cymem<2.1.0,>=2.0.2 Using cached cymem-2.0.8.tar.gz (9.8 kB) Installing build dependencies: started Installing build dependencies: finished with status 'done' Getting requirements to build wheel: started Getting requirements to build wheel: finished with status 'done' Preparing metadata (pyproject.toml): started Preparing metadata (pyproject.toml): finished with status 'done' Collecting preshed<3.1.0,>=3.0.2 Using cached preshed-3.0.9.tar.gz (14 kB) Installing build dependencies: started Installing build dependencies: finished with status 'error' error: subprocess-exited-with-error

pip subprocess to install build dependencies did not run successfully.
exit code: 1

[83 lines of output]
Collecting setuptools
  Using cached setuptools-75.2.0-py3-none-any.whl.metadata (6.9 kB)
Collecting cython>=0.28
  Using cached Cython-3.0.11-cp313-cp313-win_amd64.whl.metadata (3.2 kB)
Collecting cymem<2.1.0,>=2.0.2
  Using cached cymem-2.0.8.tar.gz (9.8 kB)
  Installing build dependencies: started
  Installing build dependencies: finished with status 'done'
  Getting requirements to build wheel: started
  Getting requirements to build wheel: finished with status 'done'
  Preparing metadata (pyproject.toml): started
  Preparing metadata (pyproject.toml): finished with status 'done'
Collecting murmurhash<1.1.0,>=0.28.0
  Using cached murmurhash-1.0.10.tar.gz (12 kB)
  Installing build dependencies: started
  Installing build dependencies: finished with status 'done'
  Getting requirements to build wheel: started
  Getting requirements to build wheel: finished with status 'done'
  Preparing metadata (pyproject.toml): started
  Preparing metadata (pyproject.toml): finished with status 'done'
Using cached setuptools-75.2.0-py3-none-any.whl (1.2 MB)
Using cached Cython-3.0.11-cp313-cp313-win_amd64.whl (2.8 MB)
Building wheels for collected packages: cymem, murmurhash
  Building wheel for cymem (pyproject.toml): started
  Building wheel for cymem (pyproject.toml): finished with status 'error'
  error: subprocess-exited-with-error

  Building wheel for cymem (pyproject.toml) did not run successfully.
  exit code: 1

  [15 lines of output]
  running bdist_wheel
  running build
  running build_py
  creating build\lib.win-amd64-cpython-313\cymem
  copying cymem\about.py -> build\lib.win-amd64-cpython-313\cymem
  copying cymem\__init__.py -> build\lib.win-amd64-cpython-313\cymem
  creating build\lib.win-amd64-cpython-313\cymem\tests
  copying cymem\tests\test_import.py -> build\lib.win-amd64-cpython-313\cymem\tests
  copying cymem\tests\__init__.py -> build\lib.win-amd64-cpython-313\cymem\tests
  copying cymem\cymem.pyx -> build\lib.win-amd64-cpython-313\cymem
  copying cymem\cymem.pxd -> build\lib.win-amd64-cpython-313\cymem
  copying cymem\__init__.pxd -> build\lib.win-amd64-cpython-313\cymem
  running build_ext
  building 'cymem.cymem' extension
  error: Microsoft Visual C++ 14.0 or greater is required. Get it with "Microsoft C++ Build Tools": https://visualstudio.microsoft.com/visual-cpp-build-tools/
  [end of output]

  note: This error originates from a subprocess, and is likely not a problem with pip.
  ERROR: Failed building wheel for cymem
  Building wheel for murmurhash (pyproject.toml): started
  Building wheel for murmurhash (pyproject.toml): finished with status 'error'
  error: subprocess-exited-with-error

  Building wheel for murmurhash (pyproject.toml) did not run successfully.
  exit code: 1

  [19 lines of output]
  running bdist_wheel
  running build
  running build_py
  creating build\lib.win-amd64-cpython-313\murmurhash
  copying murmurhash\about.py -> build\lib.win-amd64-cpython-313\murmurhash
  copying murmurhash\__init__.py -> build\lib.win-amd64-cpython-313\murmurhash
  creating build\lib.win-amd64-cpython-313\murmurhash\tests
  copying murmurhash\tests\test_hash.py -> build\lib.win-amd64-cpython-313\murmurhash\tests
  copying murmurhash\tests\test_import.py -> build\lib.win-amd64-cpython-313\murmurhash\tests
  copying murmurhash\tests\__init__.py -> build\lib.win-amd64-cpython-313\murmurhash\tests
  copying murmurhash\mrmr.pyx -> build\lib.win-amd64-cpython-313\murmurhash
  copying murmurhash\mrmr.pxd -> build\lib.win-amd64-cpython-313\murmurhash
  copying murmurhash\__init__.pxd -> build\lib.win-amd64-cpython-313\murmurhash
  creating build\lib.win-amd64-cpython-313\murmurhash\include\murmurhash
  copying murmurhash\include\murmurhash\MurmurHash2.h -> build\lib.win-amd64-cpython-313\murmurhash\include\murmurhash
  copying murmurhash\include\murmurhash\MurmurHash3.h -> build\lib.win-amd64-cpython-313\murmurhash\include\murmurhash
  running build_ext
  building 'murmurhash.mrmr' extension
  error: Microsoft Visual C++ 14.0 or greater is required. Get it with "Microsoft C++ Build Tools": https://visualstudio.microsoft.com/visual-cpp-build-tools/
  [end of output]

  note: This error originates from a subprocess, and is likely not a problem with pip.
  ERROR: Failed building wheel for murmurhash
Failed to build cymem murmurhash
ERROR: ERROR: Failed to build installable wheels for some pyproject.toml based projects (cymem, murmurhash)
[end of output]

note: This error originates from a subprocess, and is likely not a problem with pip.

error: subprocess-exited-with-error

pip subprocess to install build dependencies did not run successfully. exit code: 1

See above for output.

note: This error originates from a subprocess, and is likely not a problem with pip. [end of output]

note: This error originates from a subprocess, and is likely not a problem with pip. error: subprocess-exited-with-error

pip subprocess to install build dependencies did not run successfully. exit code: 1

See above for output.

note: This error originates from a subprocess, and is likely not a problem with pip.

Plugin settings and reproduce steps

1) Install word dumb 2) Run on AZW3 book file 3) Error message above

Generated files, screenshots or videos

[dingotoyota]

Under app data and roaming, I've also tried deleting .json and the worddumb-libs-pyX.XX folders with no change

[MikadoH]

I have the same issue (same version of calibre, only mine is for mac, also tried it with AZW3 files).

[ak-988]

Same issue with KFX here.

[DoanDu]

I had the same issue. What is your current Python version? Mine was 13, but I uninstalled it and reinstalled version 12. Now it works smoothly. I think it only works with Python 12.

[ak-988]

I had the same issue. What is your current Python version? Mine was 13, but I uninstalled it and reinstalled version 12. Now it works smoothly. I think it only works with Python 12.

Good call! Downgrading from 3.13 to 3.12 (Windows x64) solved it for me.

[xxyzz]

Some dependency packages haven't release pre-build wheel files for Python 3.13, please use 3.12 or install a compiler as the error message says.