Blank Captcha

[RinRanRun]

Describe the bug Whenever I click "Start Game" the captcha that would normally be the sliding puzzle is blank.

Screenshots

System Information (please complete the following information):

• macOS: [e.g. 13.0.1 Ventura]
• Device: [e.g. MacbookPro 14 inch 2022 ]
• CPU: [e.g. Apple M1, Intel i7 9750H ] (don't know)
• Dedicated GPU (if any): [e.g. AMD Radeon Pro 5300M ] (don't know)
• RAM: [e.g. 16G ]

Additional context Add any other context about the problem here.

Logs (if any)

If it's related to the launcher, upload neutralinojs.log in Yaagl Data Directory

If it's related to the game, upload `logs/game_{timestamp}.log in Yaagl Data Directory

[3Shain]

Known issue. Not fixable yet.

[RinRanRun]

Aw, dangit, thanks.

[VoidEUW]

Known issue. Not fixable yet.

Is there any work around yet? Or do those people kinda have a problem until it's fixed? Cause would be a shame for me :-(

[RinRanRun]

NTVoid, what I did was I kept clicking and dragging about in the middle of the blank captcha. Eventually, I clicked the slide puzzle, it appeared, and I was able to complete it and log in. I’m not sure if this will work for everyone, but just keep trying and maybe it will work like it did for me. Good luck!

[VoidEUW]

NTVoid, what I did was I kept clicking and dragging about in the middle of the blank captcha. Eventually, I clicked the slide puzzle, it appeared, and I was able to complete it and log in. I’m not sure if this will work for everyone, but just keep trying and maybe it will work like it did for me. Good luck!

How exactly? You just dragged where there would be the dragger thinging? like if i was solving the puzzle without seeing?

[RinRanRun]

Exactly, if I remember correctly, the part where you click to slide the puzzle was a little above the middle point. I could be wrong, but it should generally be in that area. Make sure you drag you cursor after clicking or it won’t work.

[VoidEUW]

Im not lucky with this CAPTCHA, i should try another time.... but thanks for you idea. i might try it tomorrow

[RinRanRun]

I’m sorry, I hope it works tomorrow.

[VoidEUW]

I’m sorry, I hope it works tomorrow.

I had an interesting idea yesterday. Is it possible to copy login Data from a native Windows version so i can just login into the normal Windows version and just move the login data into the other mac version? This was the fastest idea that came into my mind. Sadly i need to figure out if this would be even possible and yeah.

Otherwise I'll try swiping again. Is this error systematic? I might have an idea why there is a blank CAPTCHA.

[VoidEUW]

NTVoid, what I did was I kept clicking and dragging about in the middle of the blank captcha. Eventually, I clicked the slide puzzle, it appeared, and I was able to complete it and log in. I’m not sure if this will work for everyone, but just keep trying and maybe it will work like it did for me. Good luck!

I found the solution to the blank CAPTCHA. the AC Patch is the reason why it will be blank. AFter i could update the YAAGL and use the AC Patch it worked!

[VoidEUW]

Known issue. Not fixable yet.

I found a possible Reason why there was a blank CAPTCHA for me. AC Patch was the reason for me. Another one had the same issue with it. He was also trying to sign it at a similar time when i needed to use it without AC Patch, but i couldn't log in. After i turned on the AC Patch it worked again. Maybe the information helps you out.

sincerely Void

[RinRanRun]

Yay! I’m glad you found the solution to the problem! Have lots of fun!