Open cyberteenie opened 2 months ago
Sent support ticket: Ticket ID: 3291638
Request was not successful as we need to be on a paid plan to get support. Will make a request in the Cloudflare community - activation email has been sent to ucdigital@hyde-housing.co.uk. I have requested that Tomi finish the activation process.
Have posted in the community support board: https://community.cloudflare.com/t/cloudflare-says-that-my-domain-is-not-registered-but-is-listed-as-the-registrar/674483/2
Reformulated the question here: https://community.cloudflare.com/t/when-i-run-a-forgot-email-cloudflare-says-that-the-domain-is-not-registered/681036
Resubmitted here: https://support.cloudflare.com/hc/en-us/requests/3341111
This issue was migrated to Salesforce and given a Salesforce number ((500Nv00000C2C9VIAV). We were meant to receive an email but I never received it. I called Salesforce and they say that it is not a valid case number. I have therefore opened up a new issue here: https://community.cloudflare.com/t/my-ticket-was-migrated-to-salesforce-but-is-not-available/695197
This is being followed here now: https://community.cloudflare.com/t/cannnot-regain-access-to-domain-via-forgot-email/698055/3
Please select the priority level by adding one of the following labels to this issue?
Priority-2 (High e.g. Core functionality is not working)
Describe the bug and the expected behaviour.
We do not have access to this domain for some reason
Steps To Reproduce
No response
Screenshots or a link to a Loom Recording
No response
What browsers are you seeing the problem on?
No response
Anything else?
No response