Look into domain transfer of col

[cyberteenie]

Please select the priority level by adding one of the following labels to this issue?

Priority-2 (High e.g. Core functionality is not working)

Describe the bug and the expected behaviour.

We do not have access to this domain for some reason

Steps To Reproduce

No response

Screenshots or a link to a Loom Recording

No response

What browsers are you seeing the problem on?

No response

Anything else?

No response

[cyberteenie]

Sent support ticket: Ticket ID: 3291638

[cyberteenie]

Request was not successful as we need to be on a paid plan to get support. Will make a request in the Cloudflare community - activation email has been sent to ucdigital@hyde-housing.co.uk. I have requested that Tomi finish the activation process.

[cyberteenie]

Have posted in the community support board: https://community.cloudflare.com/t/cloudflare-says-that-my-domain-is-not-registered-but-is-listed-as-the-registrar/674483/2

[cyberteenie]

Reformulated the question here: https://community.cloudflare.com/t/when-i-run-a-forgot-email-cloudflare-says-that-the-domain-is-not-registered/681036

[cyberteenie]

Resubmitted here: https://support.cloudflare.com/hc/en-us/requests/3341111

[cyberteenie]

This issue was migrated to Salesforce and given a Salesforce number ((500Nv00000C2C9VIAV). We were meant to receive an email but I never received it. I called Salesforce and they say that it is not a valid case number. I have therefore opened up a new issue here: https://community.cloudflare.com/t/my-ticket-was-migrated-to-salesforce-but-is-not-available/695197

[cyberteenie]

This is being followed here now: https://community.cloudflare.com/t/cannnot-regain-access-to-domain-via-forgot-email/698055/3