High crash rate by NullPointerException in 5.9.0 to 6.0.1.0

[caesar-feng]

hello We have referenced the latest library： implementation 'com.yandex.android:mobileads:5.9.0' implementation 'com.yandex.ads.adapter:ironsource-mobileads:5.9.0.0'

but Google has reported frequent NullPointerExceptions.

Here is the stack trace: Fatal Exception: java.lang.NullPointerException: Attempt to read from field 'android.graphics.Rect android.view.View$AttachInfo.mVisibleInsets' on a null object reference at android.view.View.getWindowVisibleDisplayFrame(View.java:14041) at com.yandex.mobile.ads.impl.tg1.c(SourceFile:8) at com.yandex.mobile.ads.banner.c.j(SourceFile:8) at com.yandex.mobile.ads.impl.f71$a.b(SourceFile:44) at com.yandex.mobile.ads.impl.gg0.a(SourceFile:28) at com.yandex.mobile.ads.impl.gg0$b.handleMessage(SourceFile:73) at android.os.Handler.dispatchMessage(Handler.java:107) at android.os.Looper.loop(Looper.java:225) at android.app.ActivityThread.main(ActivityThread.java:7563) at java.lang.reflect.Method.invoke(Method.java) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:539) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:994

Please help us fix this,Thank you!

[mobile-ads-github]

Hello! Could you please give us a bit more information? We'd like to know:

• Your IronSource sdk version
• App Id to check possible error logs.

If you don't want to share them in public, send to our email

mobile-ads-github@yandex-team.ru

Thank you for the report

[mobile-ads-github]

Hello! We can't reproduce this crash. Still waiting extra info, at least your IronSource SDK version for crash check.

Is there any specific android OS version in crash report?

[caesar-feng]

My IronSource sdk version is com.ironsource.sdk:mediationsdk:7.3.1，and i have already sent our app ID to the email address mobile-ads-github@yandex-team.ru on July 7, 2023 at 10:26. Please check your inbox.

---

Is there any specific android OS version in crash report?

Unfortunately, this crash is occurring across multiple Android versions. Here are detailed screenshots:

I hope these screenshots will be helpful.

[mobile-ads-github]

We checked IS changelog and found following: there is a new version 7.3.1.1 with fixes for custom adapters integration and banners. https://developers.is.com/ironsource-mobile/android/sdk-change-log/ Could you please update IS sdk version and check? Thank you!

[caesar-feng]

Okay, but this requires us to release a new version and go through a lengthy validation process to ensure that it doesn’t impact existing users before we can restart your SDK.

If there are any further issues, I will continue to provide updates here.

Additionally, I would like to mention that we have integrated multiple ad mediation platforms, and currently all others are running smoothly.

I suggest you review the code again and ensure the program runs smoothly, at the very least it should not crash.

[mobile-ads-github]

Спасибо за Ваше обращение, для разбора создана задача с номером PCODESUP-2235. Мы ознакомимся и вернемся с ответом в течение 2 дней, возможно запросим дополнительную информацию.

Thank you for your message, a task with the number PCODESUP-2235 has been created for analysis. We will get acquainted and return with the answer within 2 days, we may request additional information.

[mobile-ads-github]

Hi! Is everything working stably now?

[caesar-feng]

After disabling the banner ad in the ad platform, everything is running smoothly.

[caesar-feng]

After upgrading our SDK to 7.3.1.1, today we tried to open the banner ad and the crash occurred again.

Do you have a fix for this issue? Can you tell me in which version it was fixed?

[caesar-feng]

Here is the sdk version information which I used: //iron source api 'com.ironsource.sdk:mediationsdk:7.3.1.1' //yandex implementation 'com.yandex.android:mobileads:5.10.0' implementation 'com.yandex.ads.adapter:ironsource-mobileads:5.10.0.0'

[caesar-feng]

Crashes still exist in the latest version.

api 'com.ironsource.sdk:mediationsdk:7.4.0'
implementation 'com.yandex.ads.adapter:ironsource-mobileads:6.0.1.0'

[mobile-ads-github]

Hi caeser-feng! Can you send all the dependencies from the build.gradle?

[dmitryfisko]

Hi! The problem will be fixed in the upcoming release.