Closed GoogleCodeExporter closed 8 years ago
Please see in the directory of the program (same as grafx2.exe) if you find
files like stdout.txt and/or stderr.txt, they may contain error messages. These
files don't get created if your user account can't write in this location,
though.
Then check in the directory "Application Data". You can locate it by typing in
the explorer bar: %APPDATA%
Look in the directory called Grafx2
1) If you find a file called gfx2.lck, delete it : it's an empty file that
Grafx2 uses to see if it's "already running".
2) If you see files ending in .bkp like a000000.bkp, remove them : it's the
safety backups that Grafx2 makes while you're editing an image. Grafx2 tries to
load them automatically on start, so if the file was corrupt it could explain
the issue.
3) Last, move the gfx2.ini elsewehere. It will restore many settings back to
defaults, but maybe Grafx2 will now start. If this one solves the issue, please
send us this gfx2.ini, I'd like to know what happens to that I can fix Grafx2
to be more robust in this case.
4) Last, try moving the gfx2.cfg elsewhere. It will restore more settings (most
notably the keyboard shortcuts), but maybe Grafx2 will now start.
Original comment by yrizoud
on 15 Oct 2013 at 1:29
I fixed the problem, not on your way, I looked into my Grafx2 folder in my
Application data, I saw it was empty so I deleted the Grafx2 file there
uninstalled Grafx2 and installed it again and now it works!
Original comment by jespert....@gmail.com
on 16 Oct 2013 at 1:53
Well, not sure what could have happened then. But thanks for reporting anyway.
Original comment by yrizoud
on 16 Oct 2013 at 2:38
I had the same issue, reinstalled multiple times each to no avail.
Then did as suggested above and deleted .lck file and moved the .ini file
elswhere.
Its working fine now, so the fix was good! Not sure which one helped as I
stupidly did both then tested it. Possibly the .lck because the program would
open, not display a screen, but appear down in the taskbar and would not let me
exit it without using task manager to force shut down.
cheers
Original comment by alexstra...@gmail.com
on 18 Nov 2014 at 1:52
Original issue reported on code.google.com by
jespert....@gmail.com
on 15 Oct 2013 at 11:58