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yenoiwesa / homebridge-connexoon

A homebridge plugin to integrate Somfy blinds with the Connexoon RTS hub
Apache License 2.0
27 stars 2 forks source link

Unable to login. Error msgs attached. Username/Password confirmed correct and working. #17

Closed BladesKnight closed 4 years ago

BladesKnight commented 4 years ago 
[7/6/2020, 2:42:41 PM] [My Connexoon Hub] Could not login with any of the authentication methods.
[7/6/2020, 2:42:41 PM] [My Connexoon Hub] Failed to get device list undefined
[7/6/2020, 2:42:41 PM] [My Connexoon Hub] Could not login with any of the authentication methods.

Any ideas? Thanks.

yenoiwesa commented 4 years ago

Hi @BladesKnight,

Did you have a look at the closed issues? https://github.com/yenoiwesa/homebridge-connexoon/issues?q=is%3Aissue+is%3Aclosed

Basically: please read the README file entirely and make sure you have selected the right "service" config.

Thanks.

BladesKnight commented 4 years ago

Have already tried all 4 (Cozytouch, TaHoma, Connexoon or ConnexoonRTS) and all 4 gives the same error.

yenoiwesa commented 4 years ago

Then there must be an issue with your credentials. What is your geographical region and can you login with the same credentials on the Somfy website?

BladesKnight commented 4 years ago

Was able to use the same credentials successfully with homebridge-tahoma v0.3.50 and using the service "Connexoon RTS". I am in Asia/Singapore.

yenoiwesa commented 4 years ago

Both projects use the same login mechanism and credentials.

Could you try again with the same service you use for homebridge tahoma?

Singapore uses the same servers as Australia and I can confirm that the credentials work fine using the ConnexoonRTS service.

BladesKnight commented 4 years ago

Tried and got the same error msgs. It might be something or nothing but the service is "Connexoon RTS" on homebridge tahoma but on your readme, its "ConnexoonRTS".

yenoiwesa commented 4 years ago

@BladesKnight it's correct that the enum value is different in the two projects. In this plugin it's indeed ConnexoonRTS, which is also the default value for service.

Could you please start your homebridge server in debug mode with the option -D in the command line? That should provide additional logging.

yenoiwesa commented 4 years ago

@BladesKnight have you eventually fixed your authentication problem?

yenoiwesa commented 4 years ago

Closing as no response.