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yenoiwesa / homebridge-connexoon

A homebridge plugin to integrate Somfy blinds with the Connexoon RTS hub
Apache License 2.0
26 stars 2 forks source link

Access denied #55

Closed tkilik11 closed 2 years ago

tkilik11 commented 2 years ago

A720C0E9-ED3A-4FF1-A971-EF3BFD98D145 4D4785D1-4F1C-458C-97B3-F4441AC365E6

Seem to be getting this issue out of no where

any ideas?

yenoiwesa commented 2 years ago

Yeah you got banned for too many invalid connections to the Somfy API. Might be due to the recent outage Somfy had. Either way, you should turn off the plugin for a couple of days until the temporary ban ends. See: https://github.com/yenoiwesa/homebridge-connexoon/issues/52

BladesKnight commented 2 years ago

Yeah, I am getting this error out of nowhere too. Has been working for years and then... poof!

Will disable the plugin for the time being and let it reset itself.

yenoiwesa commented 2 years ago

That sucks, but there is nothing I can do about it on my end :-/

shazport commented 2 years ago

Hi,

Can I have some help with logging in please. I have checked my credentials with the app on phone and it loggs in sucessfully.

Not sure I have the setup correct!!!

Thanks

6/7/2022, 11:11:52 AM] [My Connexoon Hub] Failed to get device list { errorCode: 'AUTHENTICATION_ERROR', error: 'Bad credentials' } [6/7/2022, 11:11:52 AM] [My Connexoon Hub] Could not initialise platform, will retry in 5 min [6/7/2022, 11:16:52 AM] [My Connexoon Hub] Failed to login { errorCode: 'AUTHENTICATION_ERROR', error: 'Bad credentials' } [6/7/2022, 11:16:52 AM] [My Connexoon Hub] Failed to get device list { errorCode: 'AUTHENTICATION_ERROR', error: 'Bad credentials' } [6/7/2022, 11:16:52 AM] [My Connexoon Hub] Could not initialise platform, will retry in 5 min [6/7/2022, 11:21:53 AM] [My Connexoon Hub] Failed to login { errorCode: 'AUTHENTICATION_ERROR', error: 'Bad credentials' }

! Capture

yenoiwesa commented 2 years ago

@shazport remove the < and > characters around your username and password 😁

shazport commented 2 years ago

Awesome – all working thanks

From: Matthieu Di Berardino @.> Sent: Tuesday, 7 June 2022 1:26 PM To: yenoiwesa/homebridge-connexoon @.> Cc: John Portlock @.>; Mention @.> Subject: Re: [yenoiwesa/homebridge-connexoon] Access denied (Issue #55)

@shazporthttps://github.com/shazport remove the < and > characters around your username and password 😁

— Reply to this email directly, view it on GitHubhttps://github.com/yenoiwesa/homebridge-connexoon/issues/55#issuecomment-1148152662, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AZQN2BGDVAMA4D4JINDNTGLVN26LVANCNFSM5VQAM4UA. You are receiving this because you were mentioned.Message ID: @.**@.>>

yenoiwesa commented 2 years ago

Reminds me that I need to close this issue as there is nothing I can do about the original reported problem.

shazport commented 2 years ago

Hi - any suggestions why I'm getting these messages. I have removed all the additional blinds from the somfy app and restarted HB? Thanks John

[Image.jpeg]

From: Matthieu Di Berardino @.> Sent: Tuesday, June 7, 2022 1:25 pm To: yenoiwesa/homebridge-connexoon @.> Cc: John Portlock @.>; Mention @.> Subject: Re: [yenoiwesa/homebridge-connexoon] Access denied (Issue #55)

@shazporthttps://github.com/shazport remove the < and > characters around your username and password 😁

— Reply to this email directly, view it on GitHubhttps://github.com/yenoiwesa/homebridge-connexoon/issues/55#issuecomment-1148152662, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AZQN2BGDVAMA4D4JINDNTGLVN26LVANCNFSM5VQAM4UA. You are receiving this because you were mentioned.Message ID: @.***>