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yenoiwesa / homebridge-connexoon

A homebridge plugin to integrate Somfy blinds with the Connexoon RTS hub
Apache License 2.0
27 stars 2 forks source link

Connexoon plugin failing out #76

Closed cherkover closed 1 year ago

cherkover commented 1 year ago

Hello, I have this plug in for more then few month and all worked well. last week, it shows no response on my Home app. I checked in the homebridge and i getting this message: [27/01/2023, 21:32:19] [My Connexoon Hub] Could not login with any of the authentication methods. [27/01/2023, 21:32:19] [My Connexoon Hub] Failed to get device list undefined [27/01/2023, 21:32:19] [My Connexoon Hub] Could not initialise platform, will retry in 5 min

and after 5 min this message: [27/01/2023, 21:37:19] [My Connexoon Hub] Failed to login { errorCode: 'AUTHENTICATION_ERROR', error: 'Bad credentials' } [27/01/2023, 21:37:19] [My Connexoon Hub] Failed to get device list { errorCode: 'AUTHENTICATION_ERROR', error: 'Bad credentials' } [27/01/2023, 21:37:19] [My Connexoon Hub] Could not initialise platform, will retry in 5 min

I Logged out and logged in to controlled my blinds via the Somfy app and it works fine. Logged in via [www.somfy.co.il/login] - Successful. Restarted Homebridge - same errors. Uninstalled Connexoon plugin and reinstalled and putting in all correct credentials and still same failure.

cherkover commented 1 year ago

By the way, I disabled it for 48h and it still doesn’t work.

yenoiwesa commented 1 year ago

Sorry @cherkover I cannot do anything about this. If the Somfy server returns bad credentials then that is it, I can't know why they return that. I have no visibility on anything that is inside the Somfy system.