No module named service_identity_Solved

[rmit-s3617315-Katrine-Ren]

Hi yi-ji,

I ran the NeteaseMusicProxy.py and it returned the message as following:

:0: UserWarning: You do not have a working installation of the service_identity module: 'No module named service_identity'. Please install it from https://pypi.python.org/pypi/service_identity and make sure all of its dependencies are satisfied. Without the service_identity module, Twisted can perform only rudimentary TLS client hostname verification. Many valid certificate/hostname mappings may be rejected.

2019-07-31 17:29:07+1000 [-] Log opened. 2019-07-31 17:29:12+1000 [-] NeteaseMusicProxyFactory starting on 32794 2019-07-31 17:29:12+1000 [-] Starting factory <main.NeteaseMusicProxyFactory instance at 0x10c84e7e8> 2019-07-31 17:32:20+1000 [-] http://music.163.com/api/feedback/client/log?MUSIC_A=72d9020673feb01447ed48f7e0e8a781430ebca26d55f21723449d12b82d2f3dcb9352d2bb3cb879f1dc06d1aab65e3e850c61c4b018d14c853dc3117a0bd5d135c0f8303e3442ba5f4137cf0c987435a2942e412df393ea39cd2d04ccb8fc2744a96df7ffa646ab9e2c3c7640b5c6f80dbe115efc218ca4c3061cd18d77b7a0 2019-07-31 17:32:20+1000 [-] Starting factory <main.NeteaseMusicProxyClientFactory instance at 0x10c867bd8> 2019-07-31 17:32:21+1000 [-] "127.0.0.1" - - [31/Jul/2019:07:32:20 +0000] "POST http://music.163.com/api/feedback/client/log?MUSIC_A=72d9020673feb01447ed48f7e0e8a781430ebca26d55f21723449d12b82d2f3dcb9352d2bb3cb879f1dc06d1aab65e3e850c61c4b018d14c853dc3117a0bd5d135c0f8303e3442ba5f4137cf0c987435a2942e412df393ea39cd2d04ccb8fc2744a96df7ffa646ab9e2c3c7640b5c6f80dbe115efc218ca4c3061cd18d77b7a0 HTTP/1.1" 200 12 "-" "NeteaseMusic/790 CFNetwork/897.15 Darwin/17.5.0 (x86_64)" 2019-07-31 17:32:21+1000 [-] [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly. 2019-07-31 17:32:21+1000 [-] ] 2019-07-31 17:32:21+1000 [-] Stopping factory <main.NeteaseMusicProxyClientFactory instance at 0x10c867bd8> 2019-07-31 17:34:21+1000 [-] http://music.163.com/api/feedback/client/log?MUSIC_A=72d9020673feb01447ed48f7e0e8a781430ebca26d55f21723449d12b82d2f3dcb9352d2bb3cb879f1dc06d1aab65e3e850c61c4b018d14c853dc3117a0bd5d135c0f8303e3442ba5f4137cf0c987435a2942e412df393ea39cd2d04ccb8fc2744a96df7ffa646ab9e2c3c7640b5c6f80dbe115efc218ca4c3061cd18d77b7a0 2019-07-31 17:34:21+1000 [-] Starting factory <main.NeteaseMusicProxyClientFactory instance at 0x10c9aeb00> 2019-07-31 17:34:22+1000 [-] "127.0.0.1" - - [31/Jul/2019:07:34:22 +0000] "POST http://music.163.com/api/feedback/client/log?MUSIC_A=72d9020673feb01447ed48f7e0e8a781430ebca26d55f21723449d12b82d2f3dcb9352d2bb3cb879f1dc06d1aab65e3e850c61c4b018d14c853dc3117a0bd5d135c0f8303e3442ba5f4137cf0c987435a2942e412df393ea39cd2d04ccb8fc2744a96df7ffa646ab9e2c3c7640b5c6f80dbe115efc218ca4c3061cd18d77b7a0 HTTP/1.1" 200 12 "-" "NeteaseMusic/790 CFNetwork/897.15 Darwin/17.5.0 (x86_64)" 2019-07-31 17:34:22+1000 [-] [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly. 2019-07-31 17:34:22+1000 [-] ] 2019-07-31 17:34:22+1000 [-] Stopping factory <main.NeteaseMusicProxyClientFactory instance at 0x10c9aeb00>

Hope you can offer a quick solution. Thank you so much in advance~

Cheers, Katrine

[rmit-s3617315-Katrine-Ren]

FYI, the working environment was public Wi-Fi

[rmit-s3617315-Katrine-Ren]

Follow up: The package service_identity has been installed, given the warning message as above. However, it didn't solve the problem, as the Helper script is still not working. : (

Log: 2019-07-31 17:55:03+1000 [-] Log opened. 2019-07-31 17:55:08+1000 [-] NeteaseMusicProxyFactory starting on 32794 2019-07-31 17:55:08+1000 [-] Starting factory <main.NeteaseMusicProxyFactory instance at 0x110c224d0>

[yi-ji]

Please try pip install service_identity --force Also replace pip with pip3 if you're using python3

Could you report your macOS version, python version, NeteaseMusic version and check the network proxy setting as listed in FAQ?

[rmit-s3617315-Katrine-Ren]

Hi yi-ji,

Thanks for the reply.

I have installed the service_identity module with pip, after that there is no warning message coming out.

Log#2: 2019-08-01 01:58:34+1000 [-] http://music.163.com/api/feedback/client/log?MUSIC_A=72d9020673feb01447ed48f7e0e8a781430ebca26d55f21723449d12b82d2f3dcb9352d2bb3cb879f1dc06d1aab65e3e850c61c4b018d14c853dc3117a0bd5d135c0f8303e3442ba5f4137cf0c987435a2942e412df393ea39cd2d04ccb8fc2744a96df7ffa646ab9e2c3c7640b5c6f80dbe115efc218ca4c3061cd18d77b7a0 2019-08-01 01:58:34+1000 [-] Starting factory <main.NeteaseMusicProxyClientFactory instance at 0x108c0cbd8> 2019-08-01 01:58:36+1000 [-] "127.0.0.1" - - [31/Jul/2019:15:58:35 +0000] "POST http://music.163.com/api/feedback/client/log?MUSIC_A=72d9020673feb01447ed48f7e0e8a781430ebca26d55f21723449d12b82d2f3dcb9352d2bb3cb879f1dc06d1aab65e3e850c61c4b018d14c853dc3117a0bd5d135c0f8303e3442ba5f4137cf0c987435a2942e412df393ea39cd2d04ccb8fc2744a96df7ffa646ab9e2c3c7640b5c6f80dbe115efc218ca4c3061cd18d77b7a0 HTTP/1.1" 200 12 "-" "NeteaseMusic/790 CFNetwork/897.15 Darwin/17.5.0 (x86_64)" 2019-08-01 01:58:36+1000 [-] [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly. 2019-08-01 01:58:36+1000 [-] ] 2019-08-01 01:58:36+1000 [-] Stopping factory <main.NeteaseMusicProxyClientFactory instance at 0x108c0cbd8>

======================= python version: Python 2.7.14 MacOS version: 10.13.4 NeteaseMusic version: 2.1.1

The network proxy setting has been set as "Automatic Proxy Configuration" .

Cheers, Katrine

[rmit-s3617315-Katrine-Ren]

I just reinstalled NeteaseMusic in the version 1.5.10 and it works very well.

Problem solved! : ) Cheers mate~

[yi-ji]

I see. Sorry this tool does not support NeteaseMusic version 2.0.0 and above (#29) as of now. Please install NeteaseMusic with versions 1.x.x. Sorry for the inconvenience.

[rmit-s3617315-Katrine-Ren]

That's all right. A good tool overall. Thank you all the same!