[BUG] Network Map is showing floating devices without connectors

[Erickclee]

Describe the bug

Network map not showing all the connection, only showing all devices floating around wihtout any connector lines

To Reproduce

Just go to the Map GUI, no line is shown, only floating devices.

Expected behavior A proper network map with line joining the devices.

Steps I took to try resolve the problem

I tried uninstall mosquito mqtt, zigbee2mqtt, zigbee2mqttassisstant. And reinstall them. still does not resolve the problem.

Screenshots

Installation

• Version of Zigbee2Mqtt: 1.14.4
• Version of Zigbee2MqttAssistant: 0.3.157
• Installation type (HASS.IO, Docker...): HASS.IO ADDON
• Docker version + CPU type i use RP4, running stock Hassio. Nothing special. using 2531 dongle, 20190608 default firmware.

Pertinent logs

Additional context

Also under the Device page, all device lqi link quality are shown unknown. But i can see the link quality on lovelace.

[jarzizu]

Same here

[ThePirat91]

Same here on hassio addon

[Erickclee]

i just wonder, is it only 3 of us having this problem? Then can some kind soul advice how we can troubleshhoot if this problem is related to our setup. Thanks in advance.

[destiny1976]

same problem here

[ctm514]

The same is happening to me, the problem always occurs when the COORDINATOR (Conbee II) is disconnected from NUC Intel, where I have installed the Home Assistant (HASSIO), or when there is an update to the ZIGBEE2MQTT add-on.

It also occurs if the NUC intel has disconnected from the electricity for a while, when turned on the map no longer shows the reality of the network, even with all devices working correctly.

One more note: on my map, only devices that use the battery are floating on the map. The rest appear correctly.

[ThePirat91]

O mesmo está acontecendo comigo, o problema ocorre sempre quando o COORDENADOR (Conbee II) é desconectado do NUC Intel, onde tenho instalado o Home Assistant(HASSIO), ou quando ocorre alguma atualização do add-on ZIGBEE2MQTT.

Ocorre também se o NUC intel for desconectado da eletricidade por um tempo, quando religado o mapa não mostra mais a realidade da rede, mesmo com todos os dispositivos funcionando corretamente.

Mais uma observação: no meu mapa apenas os dispositivos que utilizam bateria ficam flutuando no mapa. Os demais aparecem corretamente.

Man....english please.

[Sjorsa]

I'm having the same problem, although a few devices seem to be connected but its not accurate. It also seems like the "Allow new devices to join the network" button is broken, the page just starts eternally refreshing without doing anything.

[mDieli]

At first I thought it was some issue because I switched to another stick a few days back. However, it seems more people have the same issue. All devices are shown, but without any shown lines/routes.

[destiny1976]

same problem here

Solved today. don't know how, but after restarting zigbee2mqtt assistant working again with working map

[Erickclee]

@destiny1976 , may i know what version you use for zigbee2mqtt, mine is ver 1.14.4. I recall this problem only happen after i update to this version.. I try to uninstall and reinstall Z2Massisstant, and start restart, it doesnt help, still no lines...

[ThePirat91]

@destiny1976 , may i know what version you use for zigbee2mqtt, mine is ver 1.14.4. I recall this problem only happen after i update to this version.. I try to uninstall and reinstall Z2Massisstant, and start restart, it doesnt help, still no lines...

I'm on the same situation. After updated to 1.14.4 the lines are gone

[destiny1976]

@destiny1976 , may i know what version you use for zigbee2mqtt, mine is ver 1.14.4. I recall this problem only happen after i update to this version.. I try to uninstall and reinstall Z2Massisstant, and start restart, it doesnt help, still no lines...

Versions Version of Zigbee2MqttAssistant (this software): 0.3.157 (0.3.157+Branch.master.Sha.ea388c3bbc2d43c4c9c62f27bb6764911ba4acc9) Release Version of Zigbee2Mqtt: 1.14.4 Coordinator version: 20190608

I did no reinstall and no update. Only restart did the thing

[Erickclee]

I did no reinstall and no update. Only restart did the thing

i restart a dozen times, nothing works...thanks for your input...

[snp88]

Same here restart don help

[ThePirat91]

Same here restart don help

Same here...

[Erickclee]

Just some infor to share, i am not sure if we are the only few who suffer this problem...Z2M has upgraded to ver 1.15.0, it has also included a webUI sidebar similar to Z2MA. I thought I am seeing double....You may want to try MAP over there. For your infor, I tried without any luck, when i click generate map, it crashed Z2M hard.

[ThePirat91]

Just some infor to share, i am not sure if we are the only few who suffer this problem...Z2M has upgraded to ver 1.15.0, it has also included a webUI sidebar similar to Z2MA. I thought I am seeing double....You may want to try MAP over there. For your infor, I tried without any luck, when i click generate map, it crashed Z2M hard.

Yup, same for me

[deviant-aut]

I have the same problem since I updated zigbe2mqtt from 1.08(not sure exactly but old) to 1.16.

[ThePirat91]

@deviant-aut Welcome on board! I have been having this issue since 1.15.0. No problems at all on older ones.

[deviant-aut]

I manually published the string "raw" on zigbee2mqtt/bridge/networkmap/raw After a refresh I have my map back.

I am debugging with mqtt explorer. Isn't the refresh button suposed to do this automatically?

[Lefuneste83]

I confirm this works for me too! Version of Zigbee2MqttAssistant (this software): 0.3.157 (0.3.157+Branch.master.Sha.ea388c3bbc2d43c4c9c62f27bb6764911ba4acc9) Release Version of Zigbee2Mqtt: 1.16.1 Coordinator version: 20190608

In MQTT Explorer : Publish on topic : zigbee2mqtt/bridge/networkmap Radio Button : Raw Message : raw Then click Publish, it will create the new topic which will immediately get populated with link quality values which are then accessible to the Network Map after a Refresh

Strange that such a simple trick is so difficult to correct...

[GekoCH]

hmm that does not work for me. It does at least ask for all the data but the lines between each device do not get populated...

[francisp2]

Same here :