Closed TomScarboroughYMCA closed 3 years ago
@TomScarboroughYMCA thanks for opening a ticket and for the outline of the issue. What version of VY is Triangle on?
@shelleygoetz please create a ticket in Jira and hold on assigning for the moment while Y USA is investigating. Please tag to the next VY release.
@sarah-halby Jira ticket created: https://openy.atlassian.net/browse/PRODDEV-453
@TomScarboroughYMCA Anatoliy reached out in Slack as well, but the PR is ready for your review and testing since Triangle's Personify instance is unique.
@TomScarboroughYMCA I believe you have access to this patch now, but it will be included in the Nov 9 release. I am closing this ticket as a result.
**Note: Y-USA is actively looking into this issue.
Repro Steps
or
Expected Behavior
When a valid member is signed-out via auto-logout and attempts a new session, that member should not get redirected to https://ymcatriangle.y.org/?personify-error=1 and see the Try Again button. Likewise, when a valid member does not sign out, but instead closes the browser and attempt sign-in the next day, that member should not get redirected to https://ymcatriangle.y.org/?personify-error=1 and see the Try Again button.
Actual Behavior
When a valid member is signed-out via auto-logout and attempts a new session, the member gets redirected to https://ymcatriangle.y.org/?personify-error=1 and sees the Try Again button. Alternatively, when a valid member does not sign out, and attempts a sign-in the next day, that member gets redirected to https://ymcatriangle.y.org/?personify-error=1 and see the Try Again button.
In both cases, clicking the Try Again button, followed by a second click of the Enter Virtual Y button will bring the member to the Personify sign-in page, but all members will call their local help desk before attempting a second sign-in attempt.
Acceptance Criteria
Members with valid Personify accounts should never get redirected to https://ymcatriangle.y.org/?personify-error=1 and see the Try Again button.