Integration stopped working

[nightfever77]

Today the integration stopped working and wanted a re-setup. But my credentials won't be accepted anymore. Authentication within Minimed app and on carelink.minimed.com is still working. Maybe Medtronic changed something with anthentication ?

[yo-han]

Carelink had maintenance today and after they send out an email to notify their clients the service is down. Right now nobody can login. It's best to wait for Carelink to come up again I guess.

[nightfever77]

Haha, thanks for the info. I got that email today but just flew over it. Sorry for bothering.

[nightfever77]

Got an email, that Medtronic fixed the software issue. But I am still getting the invalid credentials error only with the integration.

[Mister86NL]

Yeap, same here:

Logger: custom_components.carelink Source: custom_components/carelink/api.py:435 Integration: carelink First occurred: 00:12:56 (433 occurrences) Last logged: 09:43:59

Unexpected error fetching carelink data: 'auth_tmp_token' Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 283, in _async_refresh self.data = await self._async_update_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/carelink/init.py", line 149, in _async_update_data recent_data = await self.client.get_recent_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/carelink/api.py", line 473, in get_recent_data if await self.__get_authorization_token() is not None: ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/carelink/api.py", line 435, in __get_authorization_token auth_token = self.async_client.cookies[CARELINK_AUTH_TOKEN_COOKIE_NAME]

  File "/usr/local/lib/python3.11/site-packages/httpx/_models.py", line 1148, in __getitem__
    raise KeyError(name)
KeyError: 'auth_tmp_token'

[hhuitema]

My carelink account (which i also use in the regular app) got completely reset. I have to re-allow the carelink user to request access from the patient to monitor. During the outage something weird happened, so for now my account does not have access. I also had to reconfirm terms and conditions when using the app.

So all these things might affect access using the Integration. If it works in the app, the integration should also work.

[nightfever77]

I re-authenticated the app and re-confirmed terms and conditions yesterday night. The app is now connected with my carelink account and synchronizes well as before. It's only the integration which can not connect.

[yo-han]

Just merged a PR from @sedy89 that should fix the auth issue caused by the medtronic update. https://github.com/yo-han/Home-Assistant-Carelink/pull/37

I will create a new release in a few minutes.

[hhuitema]

I just checked with a second account and indeed i see also the session errors. This is by the way similar to the Python CLI client which is the foundation of this integration.

Something has definitely changed on the medtronic side.

[nightfever77]

Updated to 2023.6.5. --> Working. Thank you for the quick fix.

[hhuitema]

For me with 2023.6.5 and the develop branch i am not able to login, using an app working carelink account. I de-installed the customer component completely and reconfigured from scratch. in all versions i am getting wrong username / password. :-(

[Mister86NL]

@hhuitema Yeap, me too. App on phone works fine, integration in HA only complains for wrong username/pw.