Login error

[arnoakavdb]

Hello, I did the last update yesterday and it break my integration.I try to reconnect with no luck ,I try also to go back to the last update from 2023 I'm always facing login error from now.i don't know if Medtronic change something to connect but for me it doesn't work anymore.

[arnoakavdb]

i've just see that i can't downgrade to old version , if i select version from 2013 it will download the version of 2014

[yo-han]

I do not see any issues on my end. From what version did you update? In the last version stuff changed a lot. If you're upgrading from an older version you maybe need to logout and in again with the new session token option. If not, maybe you can add a some entries from the logs?

[arnoakavdb]

I come from the last version of 2023 with the access token already, everything was fine and after update and reboot my integration was in error so I try to delete it and recreate it but I'm always facing login error.if I uninstall with hacs and try to reinstall it directly install 2024 instead of the one I select(2013).when I go back home I'll enable log and share them here

[sedy89]

I am currently checking a few things. There might be an issue with the refresh token process where it fails to create the very first new token. I also think that I know which lines are causing this problem. But I will check it locally for a while before I create another PR, since I don't want to break your setup (again). Hopefully it will be stable afterwards

[sedy89]

Hello, I did the last update yesterday and it break my integration.I try to reconnect with no luck ,I try also to go back to the last update from 2023 I'm always facing login error from now.i don't know if Medtronic change something to connect but for me it doesn't work anymore.

just to clarify... are you able to setup the integration again with a new and valid token and it is running for a while? otherwise we are talking about different things..

[arnoakavdb]

I was able to login once with version 2013 with my first token and it worked for days.after update it break my integration and I delete it ,I rerun the login page to have new token and I try to recreate integration with this one with no luck(I try 2 times with different token)

[sedy89]

I was able to login once with version 2013 with my first token and it worked for days.after update it break my integration and I delete it ,I rerun the login page to have new token and I try to recreate integration with this one with no luck(I try 2 times with different token)

the only differences between those versions are the handling of the patient if it was not provided during the setup (maybe try without providing it) and some sensors were updated that threw an error in the log during setup with the latest HA. Have you tried to update HA? If that doesn't help, maybe the logs will show something...

[arnoakavdb]

Everything is up to date and the only thing that I put on the connection screen was the country : be and the token. I'll retry home with the log enable

[arnoakavdb]

there is the screenshots of log and error message

[sedy89]

are you using a follower account or the patient account itself?

[arnoakavdb]

are you using a follower account or the patient account itself?

A patient account ( my wife account)

[sedy89]

That is your issue. The integration was searching for patients, which you would have, if you would have used a follower account. Since you are using the patient's account directly, you don't have any patients. I have weakened the part in the code, so you should be able to use the patients account again in the next release (if yo-han merges my changes), but you should consider to create your own follower account. The refreshing mechanism will logout the patient's account from other apps. Therefore, it is recommended to use a dedicated account for this integration.

[arnoakavdb]

I understand now why but it was great working with the earlier version so I wasn't thinking about that

[sedy89]

I just created a Pull Request. I successfully tested the changes with my daughter's patient account. But I would still recommend to create another account - a patient can have up 5 follower.

[arnoakavdb]

I just created a Pull Request. I successfully tested the changes with my daughter's patient account. But I would still recommend to create another account - a patient can have up 5 follower.

I just create the account to follow my wofe, I'll give a try thanks for all

[yo-han]

The PR is merged. I did not have time to test it but the changes seem very sensible.

The new version can be downloaded.

[arnoakavdb]

Thanks for all,it work with the follower account 🙏