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yogeshsd / query2report

Query2Report is a simple open source business intelligence platform that allows users to build report/dashboard for business analytics or enterprise reporting
https://sourceforge.net/projects/query2report/
GNU General Public License v3.0
51 stars 23 forks source link

Save report failed #3

Closed alopezalos closed 5 years ago

alopezalos commented 5 years ago

Hi, We have a blocking issue saving reports that prevent us to use the q2r tool. The .json for the report is saved correctly, it is possible to create a graph and this is created and visualized correctly but it fails when trying to save the report with the new content widget inside. It was working ok until the last deployment of q2r. Attached is the q2r.log file. Any feedback will be welcome. q2r.log Thanks!

yogeshsd commented 5 years ago

Hello Angel,

Is it possible for you to attach the screen recording when you reproduce the issue? Screencastify is a good plugin for chrome to record the screen. If recording is not possible, can you attach the snapshot of the screen with the error? Ensure that the browser network debugging and browser console is shown in the snapshot.

I want to check if there are any errors reported by any of the javascript on the browser console. So if you can enable this while capturing the data it would be helpful.

On chrome refer to this document to show the console log https://developers.google.com/web/tools/chrome-devtools/console/

Similarly, for network performance debugging. I wanted to check if backend rest API is getting called and it resulted in HTTP success or error. Refer to this document for checking. https://developers.google.com/web/tools/chrome-devtools/network-performance/

I would also need the TOMCAT_HOME_DIR/logs/catalina.out file as well.

Thanks Yogesh

alopezalos commented 5 years ago

Hi Yogesh,

Attached screenshots. Looks like one of the services is not responding.

![01-saving_report_frame_ok](https://user-images.githubusercontent.com/44813604

/48084685-4886e200-e1f0-11e8-95f7-28787f30e4c3.PNG) 02-including_widget_on_report_ok 02-saving_report widget_ko_failed 03b-saving_report widget_ko_failed_console 03c-saving_report widget_ko_failed_console

Thanks!!

yogeshsd commented 5 years ago

Hello Angel,

Can you create me a test report and admin user, i shall try to save the test report? If its possible, can send the details to yogeshsd@gmail.com.

Thanks Yogesh

yogeshsd commented 5 years ago

Hello,

The issue is now resolved. Kindly pick the latest distribution from https://sourceforge.net/projects/query2report/

Thanks Yogesh