This email should contain the details of the original request and a link to the request record page. It should then ask the user to choose from the following options:
The request was handled well (link to success page).
The request was handled partially (link to reminder page).
The organization declined to handle the request (link to reminder page).
The organization did not reply (link to reminder page).
All links in the email should include the following campaign tracking code: '?mtm_campaign=followup-emails&mtm_keyword=reminder-email&mtm_source=email'
Clicking on each of these options should update the request record in the DB and send the user to a dedicated landing page for that option.
yoavaviram
commented
3 years ago
This email should contain the details of the original request and a link to the request record page. It should then ask the user to choose from the following options:
All links in the email should include the following campaign tracking code: '?mtm_campaign=followup-emails&mtm_keyword=reminder-email&mtm_source=email'
Clicking on each of these options should update the request record in the DB and send the user to a dedicated landing page for that option.