You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
Put an x into all the boxes [ ] relevant to your issue (like that [x])
Use Preview tab to see how your issue will actually look like
Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.05.01. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.
[x] I've verified and I assure that I'm running youtube-dl 2017.05.01
Before submitting an issue make sure you have:
[x] At least skimmed through README and most notablyFAQ and BUGS sections
[ ] Searched the bugtracker for similar issues including closed ones
What is the purpose of your issue?
[x] Bug report (encountered problems with youtube-dl)
[ ] Site support request (request for adding support for a new site)
[ ] Feature request (request for a new functionality)
[ ] Question
[ ] Other
The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue
If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:
Add -v flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):
$ youtube-dl -v <your command line>
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2017.05.01
[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
[debug] Proxy map: {}
...
<end of log>
If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):
Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.
Description of your issue, suggested solution and other information
Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.
youtube-dl -u [username] -p [password] -v "[url]"
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'-v', u'https://www.udemy.com/payment/checkout/?boType=course&boId=967058&couponCode=R7O8S37DEAL15']
[debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252
[debug] youtube-dl version 2017.05.01
[debug] Python version 2.7.0 - Windows-post2008Server-6.2.9200
[debug] exe versions: none
[debug] Proxy map: {}
[udemy:course] Downloading login popup
[udemy:course] Logging in as hiskias.melke1@gmail.com
[udemy:course] payment: Downloading webpage
ERROR: Unable to extract course id; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 760, in extract_info
ie_result = ie.extract(url)
File "c:\python27\lib\site-packages\youtube_dl\extractor\common.py", line 429, in extract
ie_result = self._real_extract(url)
File "c:\python27\lib\site-packages\youtube_dl\extractor\udemy.py", line 361, in _real_extract
course_id, title = self._extract_course_info(webpage, course_path)
File "c:\python27\lib\site-packages\youtube_dl\extractor\udemy.py", line 64, in _extract_course_info
webpage, 'course id')
File "c:\python27\lib\site-packages\youtube_dl\extractor\common.py", line 778, in _search_regex
raise RegexNotFoundError('Unable to extract %s' % _name)
RegexNotFoundError: Unable to extract course id; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Please follow the guide below
x
into all the boxes [ ] relevant to your issue (like that [x])Make sure you are using the latest version: run
youtube-dl --version
and ensure your version is 2017.05.01. If it's not read this FAQ entry and update. Issues with outdated version will be rejected.Before submitting an issue make sure you have:
What is the purpose of your issue?
The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue
If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:
Add
-v
flag to your command line you run youtube-dl with, copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):
Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.
Description of your issue, suggested solution and other information
Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible. If work on your issue requires account credentials please provide them or explain how one can obtain them. youtube-dl -u [username] -p [password] -v "[url]" [debug] System config: [] [debug] User config: [] [debug] Custom config: [] [debug] Command-line args: [u'-u', u'PRIVATE', u'-p', u'PRIVATE', u'-v', u'https://www.udemy.com/payment/checkout/?boType=course&boId=967058&couponCode=R7O8S37DEAL15'] [debug] Encodings: locale cp1252, fs mbcs, out cp437, pref cp1252 [debug] youtube-dl version 2017.05.01 [debug] Python version 2.7.0 - Windows-post2008Server-6.2.9200 [debug] exe versions: none [debug] Proxy map: {} [udemy:course] Downloading login popup [udemy:course] Logging in as hiskias.melke1@gmail.com [udemy:course] payment: Downloading webpage ERROR: Unable to extract course id; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output. Traceback (most recent call last): File "c:\python27\lib\site-packages\youtube_dl\YoutubeDL.py", line 760, in extract_info ie_result = ie.extract(url) File "c:\python27\lib\site-packages\youtube_dl\extractor\common.py", line 429, in extract ie_result = self._real_extract(url) File "c:\python27\lib\site-packages\youtube_dl\extractor\udemy.py", line 361, in _real_extract course_id, title = self._extract_course_info(webpage, course_path) File "c:\python27\lib\site-packages\youtube_dl\extractor\udemy.py", line 64, in _extract_course_info webpage, 'course id') File "c:\python27\lib\site-packages\youtube_dl\extractor\common.py", line 778, in _search_regex raise RegexNotFoundError('Unable to extract %s' % _name) RegexNotFoundError: Unable to extract course id; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; see https://yt-dl.org/update on how to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.