Once an agent adds a request make the requestor an "Active" system user and a "Branch User".
Create a filter or grid for active/inactive and branch users. So user administration is easier.
The only way I could get the approver to see the request was making them an Active, Branch user. Ideally these would be set and created on the fly as soon as I add them to the request.
Once an agent adds a request make the requestor an "Active" system user and a "Branch User".
Create a filter or grid for active/inactive and branch users. So user administration is easier.