Case-sensitiveness of preferred contacts will lower the users' experience

[yucongkoo]

Steps to reproduce: Enter the following command:

• preferredContact 1 pc/Phone

The command execution fails as the value provided to pc/ is Phone rather than phone, same goes to Email rather than email.

Problematic behaviour:

Phone and phone are generally used interchangeably, blocking such inputs will not bring value to the user but allowing it does.

[nus-pe-bot]

Team's Response

This is mentioned in planned enhancements, we know that it is a known issue but could not fix it due to the feature freeze.

Items for the Tester to Verify

:question: Issue response

Team chose [response.NotInScope]

• [ ] I disagree

Reason for disagreement: [replace this with your explanation]

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