Vpn is not connecting

[parthmern]

Describe the bug Vpn is not connecting many times.

many times Vpn is not connected ... bug this

I am student right now, everytime while submission that is giving error of not connection established

[yuezk]

@parthmern Can you provide the logs here? Thanks.

[Janothin]

I'm getting this

[2024-07-12T23:28:30Z INFO gpapi::portal::config] Portal config, user_agent: PAN GlobalProtect [2024-07-12T23:28:37Z INFO gpapi::gateway::parse_gateways] Try to parse the external gateways... [2024-07-12T23:28:37Z INFO gpclient::connect] Connecting to the only available gateway: External-Gateway (................................edu) [2024-07-12T23:28:37Z INFO gpapi::gateway::login] Gateway login, user_agent: PAN GlobalProtect [2024-07-12T23:28:37Z INFO openconnect::ffi] openconnect version: v8.20-1 [2024-07-12T23:28:37Z INFO openconnect::ffi] User agent: PAN GlobalProtect [2024-07-12T23:28:37Z INFO openconnect::ffi] VPNC script: /usr/share/vpnc-scripts/vpnc-script [2024-07-12T23:28:37Z INFO openconnect::ffi] OS: linux [2024-07-12T23:28:37Z INFO openconnect::ffi] CSD_USER: 1000 [2024-07-12T23:28:37Z INFO openconnect::ffi] CSD_WRAPPER: (null) [2024-07-12T23:28:37Z INFO openconnect::ffi] RECONNECT_TIMEOUT: 300 [2024-07-12T23:28:37Z INFO openconnect::ffi] MTU: 0 [2024-07-12T23:28:37Z INFO openconnect::ffi] DISABLE_IPV6: 0 [2024-07-12T23:28:37Z INFO openconnect::ffi] POST https://................................edu/ssl-vpn/getconfig.esp [2024-07-12T23:28:37Z INFO openconnect::ffi] Connected to ...............................443 [2024-07-12T23:28:37Z INFO openconnect::ffi] SSL negotiation with t...............................edu [2024-07-12T23:28:37Z INFO openconnect::ffi] Connected to HTTPS on ................................edu with ciphersuite (TLS1.2)-(ECDHE-SECP256R1)-(RSA-SHA256)-(AES-256-GCM) [2024-07-12T23:28:37Z INFO openconnect::ffi] Tunnel timeout (rekey interval) is 60 minutes. [2024-07-12T23:28:37Z INFO openconnect::ffi] Idle timeout is 60 minutes. [2024-07-12T23:28:37Z WARN openconnect::ffi] No MTU received. Calculated 1422 for ESP tunnel [2024-07-12T23:28:37Z INFO openconnect::ffi] POST https://.............................../ssl-vpn/hipreportcheck.esp [2024-07-12T23:28:37Z WARN openconnect::ffi] WARNING: Server asked us to submit HIP report with md5sum 4d1d7d3687f92197581ea10de0794673. VPN connectivity may be disabled or limited without HIP report submission. You need to provide a --csd-wrapper argument with the HIP report submission script. [2024-07-12T23:28:37Z INFO openconnect::ffi] ESP session established with server [2024-07-12T23:28:37Z INFO openconnect::ffi] ESP tunnel connected; exiting HTTPS mainloop. mkdir: cannot create directory ‘/var/run/vpnc’: Permission denied [2024-07-12T23:28:38Z WARN openconnect::ffi] Failed to bind local tun device (TUNSETIFF): Operation not permitted [2024-07-12T23:28:38Z WARN openconnect::ffi] To configure local networking, openconnect must be running as root See https://www.infradead.org/openconnect/nonroot.html for more information mkdir: cannot create directory ‘/var/run/vpnc’: Permission denied [2024-07-12T23:28:38Z WARN openconnect::ffi] Failed to bind local tun device (TUNSETIFF): Operation not permitted [2024-07-12T23:28:38Z WARN openconnect::ffi] To configure local networking, openconnect must be running as root See https://www.infradead.org/openconnect/nonroot.html for more information Set up tun device failed [2024-07-12T23:28:38Z INFO openconnect::ffi] POST https://.........edu/ssl-vpn/logout.esp [2024-07-12T23:28:38Z INFO openconnect::ffi] SSL negotiation with ....................... [2024-07-12T23:28:38Z INFO openconnect::ffi] Connected to HTTPS on ........................... with ciphersuite (TLS1.2)-(ECDHE-SECP256R1)-(RSA-SHA256)-(AES-256-GCM) [2024-07-12T23:28:38Z INFO openconnect::ffi] Logout successful. [2024-07-12T23:28:38Z INFO openconnect::ffi] openconnect_mainloop returned -5, exiting

[yuezk]

Hi @Janothin, looks like a permission problem. The CLI client is required to run with sudo.