[BUG]: Playlists not opening

yuliskov / SmartTube

SmartTube - an advanced player for set-top boxes and tvs running Android OS

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[BUG]: Playlists not opening #3977

Open gigs96 opened 1 week ago

gigs96 commented 1 week ago

Checklist

[X] I made sure that there are no existing issues - open or closed - which I could contribute my information to.
[X] I have read the FAQ and my problem isn't listed.
[X] I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
[X] This issue contains only one bug.

Affected version

24.14

Device Type

Smart TV/Box

Affected Android

Android TV 11

Steps to reproduce the bug

Go to Library section.
Open any playlist that isn't "Watch later."

Actual behavior

With the exception of "Watch later", none of my playlists are loading. Whenever i try opening one, it just stays in a black screen. Also, trying to access a playlist via lateral bar redirects me to the error screen. This has been happening since yesterday, i tried restarting my internet, my TV, resetting the app data but nothing fixed it.

Additional information

No response

kaolincash commented 1 week ago

I would like to confirm I also have this issue, as described, on my Nvidia Shield (also on Android 11); I noticed it shortly after midnight last night.

I have confirmed my app is updated to the latest version (24.14).

When playlists are shown as a grid, none except Watch Later and My Videos will load when selected (i.e. no custom playlists made by me or others will load, only YouTube's default playlists function as normal).

When playlists are shown in rows, only Watch Later and My Videos appear as options--no custom playlists made by me or others will appear at all.

Edit: my attempted solution to clear the data and re-add my youtube account (as suggested below) did not work, nor did my attempted solution to fully clear and reinstall the app altogether.

Ruslana-Kara commented 1 week ago

I would like to confirm what was written in previous comments. Also on Android 11 and TVBox. Tried different versions.

pinkfloydhomer commented 1 week ago

I re-added the same google account in Settings->Accounts and it worked like a charm

I cleared storage and started from scratch, problem still exists.

KevinNovak commented 1 week ago

+1, I'm also running into this issue.

Clearing cache and storage and logging in again did not fix

pinkfloydhomer commented 1 week ago

Doesn't help

On Tue, 15 Oct 2024, 00.33 Nitin S, @.***> wrote:

I mean to say Settings->Accounts->Sign In

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