yuzhongng / pe

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Unable to modify an order #3

Open yuzhongng opened 2 years ago

yuzhongng commented 2 years ago

Im not allowed to modify an order. I can only create a new order and delete the old(wrong) order. It is annoying not being able to modify an order, especially when the order is large.

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nus-se-script commented 2 years ago

Team's Response

Existing functionalities are complete for creating correct orders.

Feature to modify orders is not included in our user story.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

Reason for disagreement: Imagine having an order size of at least 10 dishes for a large group of people. The ordering of dishes has to be perfect and flawless without any mistakes made during the course of ordering. If in the middle of ordering, about 7 dishes have been ordered, and I decided to remove or change the dishes or accidentally add in a wrong dish, I would not be able to modify it. I can only finalize the current order and delete the current order before I am able to change or modify the order by creating a new order. I have to re-input all the dishes that I want to order again.

Furthermore, if I accidentally input an incorrect dish number while in the middle of ordering, the order will go through and I would be kicked out of the ordering menu. At this point, my only option is to modify the order that went through but I would not be able to because the modifying of the order does not exist. I can only delete the order that went through and re-order again from the start.

This would only hinder the user experience and I would receive a lot of complaints from either the consumer or the staff if I were to use this incomplete application. It would only slow down the ordering process and gives the user more work to do when ordering.


:question: Issue severity

Team chose [severity.Low] Originally [severity.Medium]

Reason for disagreement: As mentioned in the explanation given for the disagreement in the rejecting of the bug, the missing modify feature will only slow down the ordering process and give the user more work to do when ordering. Modifying any order is a key feature in any ordering application. Moreover, why am I not allowed to edit an order while I am able to modify any dishes or staffs.

The severity of this bug should be rated as medium. It is not a flaw that would unlikely affect normal operation but causes frequent inconvenience to most users when creating an order.