soc-pe-bot
commented
2 years ago Team's Response
Functionality complies with documents.
Consumer says he wants a dish, staff adds it.
Staff can print receipt once consumer finishes food and wants to pay for order.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: Can the bug type change to documentation bug because the response was supposed to target at the user guide rather than a feature flaw. The target audience of the feature is unclear. The ordering segment can be meant for consumers to self-order instead of the staff doing the ordering task. Just like in a normal restaurant where the consumer has a tablet to order their food. I do not know who is suppose to use the feature, the consumer, the staff or both.
:question: Issue severity
Team chose [severity.VeryLow]
Originally [severity.Low]
- [x] I disagree
Reason for disagreement: If im the owner and wish to use this application for my restaurant. I need to know whether the feature is meant for my staff to use or the consumer to use. This is due to the strict criteria when using the create order feature. The order created needs to be exact and correct when adding the dish into the order as the application does not support modification of order nor accident mistype of dish number. The user who uses the application, whether the staff or the consumer will have to delete the wrong order and create a new order and cannot make any mistake when creating an order. If such a feature is meant for the consumer to use, my restaurant will receive a lot of complaints relating to the usage of orders. Hence as the owner who wishes to utilize this software, I need to know the target audience of the said feature.
The severity of the bug should be rated as Low instead as it is not a cosmetic issue.
Does the ordering function is meant for the consumer as user or for the staff? The example given is meant for the staff to create a set meal which doesnt make sense to have a print receipt function. From the way it is design, adding of order seems to be meant for the user to order their food.