Also I'm using dict's all over the place, from/to json etc.
The only snag I have with the entities is that they are not the same Case. eg self.Subject vs self.subject// and not sure that is a good idea..
And There is no simple way to simple create a "blank" Ticket or Comment" object ready to populate with data
I;ve just pushed a little patch to a branch which I'm using..
The idea is that it casts what returned into an Object then little helper makes it into a dict, custom fields etc.
https://rtkit.readthedocs.org/en/latest/resource.html https://github.com/daffodil/python-rtkit/blob/pedro/rtkit/resource.py
I'm pretty new to RT Rest API, but one thing I dont want to have to do is learn the syntax of fields all over the places..
For exampel I Just want to create a new Ticket add a few values and just send it..
It looks like the entities is the way to do this, but for my purposed I would love..
Also I'm using dict's all over the place, from/to json etc.
The only snag I have with the entities is that they are not the same Case. eg self.Subject vs self.subject// and not sure that is a good idea.. And There is no simple way to simple create a "blank" Ticket or Comment" object ready to populate with data
any some thoughts Pedro