z4r / python-rtkit

Python Api for Request Tracker's REST interface
http://z4r.github.com/python-rtkit/
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Edit API does not save custom fields with comma #55

Open rashed2014 opened 7 years ago

rashed2014 commented 7 years ago

We tried to convert the comma to '%2C' Hex before sending it to RT. However, RT returns an error as such: Can't use an undefined value as an ARRAY reference at /opt/rt4/share/html/REST/1.0/dhandler line 189.

Stack: [/opt/rt4/share/html/REST/1.0/dhandler:189] [/opt/rt4/share/html/REST/1.0/autohandler:54] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696] [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375] [/opt/rt4/share/html/autohandler:53]

Other special characters seem to be working with edit.