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zSeriesGuy / Tautulli

A Python based monitoring and tracking tool for Plex Media Server.
http://tautulli.com
GNU General Public License v3.0
27 stars 9 forks source link

You are running an unknown version of Tautulli. Update or Dismiss #23

Closed isnoch closed 4 years ago

isnoch commented 4 years ago

When i enable the Update checkbox, it shows the Popup: "You are running an unknown version of Tautulli. Update or Dismiss".

Version: V4.0.07 Operating system: Linux Python version: newest

Link to logs: no Error in Tautulli Log

zSeriesGuy commented 4 years ago

How did you install the code? Did you download and unzip it? Or did you git clone it? As I recall, if you download and unzip it, it does not build the git environment and then does not know what the version is.

Did you upgrade a previous Tautulli? Or is this a new install? In your config.ini, is git_user = zSeriesGuy? This setting is so that it looks at my repo and not the official repo.

zSeriesGuy commented 4 years ago

This could also be that I have committed a change to the master branch and did not yet update the Release tag. I'll try to get that done today.

isnoch commented 4 years ago

My Setup is a fresh unzip & install, but without git. That will be the Problem that you say. If there an workaround to update (in tautulli) without install the git?

zSeriesGuy commented 4 years ago

It should work running the the update. The update will essentially turn the download/unzip into a git install if you have git installed. To ensure git is installed, you can run sudo apt-get install git-core

isnoch commented 4 years ago

Now with git and git_user = zSeriesGuy in config.ini it works, thanks a lot for your hard work

ksurl commented 4 years ago

@zSeriesGuy I don't see changing the git_user setting anywhere in the install instructions. my install kept crashing when it checked for updates from the original repo. could you include this in the wiki install page?

zSeriesGuy commented 4 years ago

@ksurl Thank you for pointing this out. I think I had made changes in my code to change the git_user during an update. But there may be a timing issue there if the update is being attempted while it has not yet been changed. I added a note in the wiki installation per your suggestion.

ksurl commented 4 years ago

Maybe it was because I migrated from an existing python2 based Tautulli install. Probably wouldn't happen on a clean install.