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zachcheatham / ha-omada

Home Assistant TP-Link Omada Integration
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Integration setup (login timeout) #52

Closed djereg closed 4 months ago

djereg commented 1 year ago

I see many similar issues, but did not find the exact problem.

Tried to set up the integration in HA 2022.11, but the version does not matter now. Got the following error message:

An API error occurred. Please see logs for more information.

Checked the logs and see the next error:

Call to https://192.168.10.2:8043/42...47/api/v2/login timed out.

I run my Omada Controller 5.7.x on a (not very powerful) RPI 2. Tried to login in Postman and the login takes ~20 secs. As I understand all requests fail after 10 secs, so I think I am unable to set up the integration until I change the controller hardware. Is there any possible alternate fix for this?

Deckoz2302 commented 1 year ago

I was previously on 2022.11.4 and upgraded to 2022.12.7 and the integration gets timeouts connecting to a FQDN. Been working since April this year.

Were you on a version after 2022.11.4 @djereg ? If so, it must be a change between 11.4 and the version you are on.

djereg commented 1 year ago

I don't know on which version I was, because in the meantime I updated to 12.7.

As I understand and as I said before I don't think that this problem is connected to HA version, but there is something connected to the request timeout. My Omada Controller is a bit slow because running on RPI 2, and the API login takes ~20 seconds, but the integration waits only 10 seconds for every requests. This is the source of the problem. Maybe the solution is to buy a faster hardware, but this is the more expensive solution for me.

Deckoz2302 commented 1 year ago

I'm on an Odroid n2+. Its not hardware related, if it was, than reloading the integration after HA is completely started up(when CPU usage is extremely low) would fix it.

It doesn't work going to the reverse proxy on the HA machine, the direct IP, or even if the controller is an add-on in the docker network on hassos.

djereg commented 1 year ago

My HA OS is on RPI4, but Omada is separately on RPI2. The last one is a bit slower.

zachcheatham commented 1 year ago

For a quick fix, the highest I can increase the timeout to is 30 seconds to match the polling interval. A configuration for the polling frequency could be added in the future and/or also block polls if one is still running. I'm curious to see if it takes more than 30 seconds for an older PI to respond to requests.

csababalogh commented 1 year ago

For a quick fix, the highest I can increase the timeout to is 30 seconds to match the polling interval. A configuration for the polling frequency could be added in the future and/or also block polls if one is still running. I'm curious to see if it takes more than 30 seconds for an older PI to respond to requests.

Hi, Thank you, it works for me with my RPi 3B, 30s.

Csaba

zachcheatham commented 4 months ago

Adjustable polling intervals have been added to mitigate this issue with slower devices.