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zaus / forms-3rdparty-integration

Wordpress Plugin - Forms 3rdparty Integration - a plugin to help integrate 3rdparty services with common WP Forms plugins like Contact Form 7 and Gravity Forms
http://wordpress.org/plugins/forms-3rdparty-integration/
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All forms crash on activation of plugin #26

Closed cf40hz closed 9 years ago

cf40hz commented 9 years ago

Hello,

I'm running into an issue where as soon as I activate the Forms: 3rd-Party Integration plugin. All of my forms become inoperable. I created a very simple form with one field to test and keep it simple. I click the submit button and nothing happens.

When I enable Developer Tools in Google Chrome and attempt to submit a form, I receive the following error as soon as I click the submit button:

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

I have checked debug and included my email address but I believe the error happens prior to form submission but after the button click. I'm an admitted noob when it comes to WordPress and our company has paid a design firm to create our page. So that may have something to do with the issue that I'm experiencing.

We currently have WordPress (v4.0), Contact Form 7 (v3.8), Forms: 3rd-Party Integration (v1.6.2), PHP (4.2.2). All on a Windows Server 2012 R2 and IIS 8. We are also trying to integrate our forms with Pardot.

Any help would be greatly appreciated.

Thanks,

Curtis

zaus commented 9 years ago
  1. Did the design firm write any php code, or just html markup?
  2. Can you try disabling all other plugins?
  3. Can you turn on WP_DEBUG et al?
cf40hz commented 9 years ago

Thanks for the quick reply zaus!

  1. The firm made a custom theme for us and from what I can tell they did write some code. I will try your plugin on a blank wordpress page and see if I experience the same results.
  2. I'll disable all other plugins tonight and report the results.
  3. I haven't tried but I'm sure I could.

Thank you once again for the quick response. I'll be able to complete these items later tonight, if not early Saturday.

zaus commented 9 years ago

Sorry for the delay, but I just realized you're using incompatible plugin versions.

A while ago I updated my plugin (v1.4.9) to work with the newest CF7 (v3.9), which changed how they access data. Since you're using CF7 v3.8 with my latest v1.6.2, my plugin no longer knows how to fetch the form data, which is why it's failing.

You can either downgrade my plugin to something older than v1.4.9 (or from github), or upgrade CF7 to the latest version.

Let me know if that works.

cf40hz commented 9 years ago

That did it! Thank you!!!! I had previously attempted to upgrade CF7 but it failed. I manually updated the plugin and it now works.

I really appreciate you reaching out so promptly.

zaus commented 9 years ago

(sidenote: I cleaned up the email-quotes from the comments)