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Error reported when backing up using My Backup Pro #557

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1.Select new backup - Data - Local
2.Select backup OI Safe in 'objects to backup list'
3.(Same error if scheduled)

What is the expected output? What do you see instead?
In the Backup Log
Expect :    Successful: (x, where x is the backed up file  count) 
Receive:    OI Safe (v1.4.1): Successful, but some files were not found.

What version of the product are you using? On what operating system?
OI Safe - v1.4.1
My Backup Pro - v4.2.6
Nexus 5 - Android 5.0.1

Please provide any additional information below.
This has been happening for a while, including on previous Android version (v4)
Contacted My Backup Pro support who suggested contacting OI Safe support
My Backup Pro has been re-installed and updated during this error time.

Original issue reported on code.google.com by luap1...@gmail.com on 7 Jan 2015 at 11:13

GoogleCodeExporter commented 9 years ago 
Is this in a support queue?
Can I expect a response?

Original comment by luap1...@gmail.com on 13 Jan 2015 at 8:23