zen-browser / desktop

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Video playback not working on some sites #2295

Open PH-RYDER opened 1 month ago

PH-RYDER commented 1 month ago

Captchas

What happened?

BBC iplayer video playback does not work. Audio is fine but no picture. On a previous version this would happen on Youtube sometimes. I am using Manjaro (6.11.4-2 kernel) Linux, KDE plasma (6.2.2) (Wayland). Problem does not exist on Firefox (131.0.3)

Reproducible?

Version

1.0.1-a.12 (Firefox 131.0.3) (64-bit)

What platform are you seeing the problem on?

Linux

Relevant log output

No response

linear[bot] commented 1 month ago

ZEN-2103 Video playback not working on some sites

TruSoggy commented 1 month ago

I have the same problem on Windows. Also Disneyplus also doesnt work.

gnc-07 commented 1 month ago

I have the same problem on Windows. Also Disneyplus also doesnt work.

Probably because of DRM, see https://docs.zen-browser.app/faq#why-cant-zen-browser-play-drm-protected-content. The dev is working on it: https://www.reddit.com/r/zen_browser/comments/1gbpn1c/another_dev_update/

glyndwr-io commented 2 weeks ago

I'm also experiencing this issue, but I'm hesitant to blame it on DRM just yet. YouTube, Instagram, TikTok, Reddit and Vimeo all refuse to play. I haven't had the chance to continue testing to confirm but it seems to be all videos. Firefox and Chrome both seem to work just fine. I was previously on version 1.0.1-a.6 and it was also working fine then. Currently on NixOS. Would be happy to provide any additional info or tests to help resolve this.