Closed quietpulse closed 2 hours ago
Hey @quietpulse! I'm here to help you with any bugs, questions, or contributions. Let's work together to resolve your issue.
The error code 0xc0000142 you're encountering with the optimized version of Zen Browser is likely due to CPU compatibility issues. Your Intel Core i3 CPU M 370 does not meet the specific CPU requirements for running the optimized version of Zen Browser. The optimized version is designed for more recent CPU architectures, such as Intel's Haswell and newer generations [1].
Similar issues have been reported, and the suggested solution is to use the generic version of Zen Browser, which you mentioned works without issues. The generic version is not optimized for specific CPU architectures and should be compatible with a wider range of systems [2][3][4].
To continue talking to Dosu, mention @dosu.
Captchas
What happened?
I encountered an error (0xc0000142) when trying to start the optimized version (both portable and installer) of the Zen Browser on my Windows 10 Pro x64 system. However, the generic version works without issues. Error Message:
The application was unable to start correctly (0xc0000142). Click OK
System Specifications:
Logs found on Event Viewer: EventLogs.txt
Reproducible?
Version
1.0.1-a.12
What platform are you seeing the problem on?
Windows
Relevant log output