Zen hangs on startup

[ArikRahman]

Captchas

• [X] I have read the instructions.
• [X] I have searched existing issues and avoided creating duplicates.
• [X] I am not filing an enhancement request.

What happened?

Zen does not proceed to browser on normal or safe mode. Every other firefox-based browser I use (Floorp, cachy-browser, firefox) works fine. Using CachyOS, zen-browser-avx2-bin install. Zen-browser was working just fine until today.

Reproducible?

• [X] I have checked that this issue cannot be reproduced on Mozilla Firefox.

Version

1.0.1.a.19-1

What platform are you seeing the problem on?

Linux

Relevant log output

zen-browser --safe-mode                                                                                                                                                                 ─╯
Crash Annotation GraphicsCriticalError: |[0][GFX1-]: ManageChildProcess(vaapitest): process hangs
 (t=3.63189) [GFX1-]: ManageChildProcess(vaapitest): process hangs

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: ManageChildProcess(vaapitest): process hangs
 (t=3.63189) |[1][GFX1-]: vaapitest: ManageChildProcess failed
 (t=3.63189) [GFX1-]: vaapitest: ManageChildProcess failed

Crash Annotation GraphicsCriticalError: |[0][GFX1-]: ManageChildProcess(vaapitest): process hangs
 (t=3.63189) |[1][GFX1-]: vaapitest: ManageChildProcess failed
 (t=3.63189) |[2][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=10.1259) [GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt

[dosubot[bot]]

I found a related issue that might be helpful:

• https://github.com/zen-browser/desktop/issues/529 This issue was resolved with a commit that addressed the problem. A release was being prepared to allow users to use the browser again. You can view the specific commit here: https://github.com/zen-browser/components/commit/d83b0ac34227389677b0e576c9f3eeee2d5f69ba.

To continue talking to Dosu, mention @dosu.

[ArikRahman]

I tried deleting the .cache profiles but that didn't fix anything. Still freezes on init.

[ArikRahman]

When I start zen-browser again, it repopulates the buggy profile on the cache:

╰─ ls ─╯ b2nas0o1.Arik

[ArikRahman]

It always seems so generate the .startup-incompelte file on the broken profile, even though I copied the default profile stuff into it which was working. How do i delete all config files and where are they? I deleted cache, did paru -Rns zen-browser-avx2-bin, but it always seems to remember that one darn profile. I'm getting pretty frustrated at this point.

[ArikRahman]

Ok I figured out the profiles are in .zen, I edited the profiles.ini to make it use "Default (alpha)" but that didn't work because of the spacing, but it's alright because the profile picker auto-adjusted. I deleted the Arik profile and that seemed to fix it.

[ArikRahman]

I will say to future troubleshooters, the profile functionality is broken and profiles.ini defaulting to a broken profile is not the best thing in the world.