We use several tags in our Zendesk tickets. I'm currently testing Advanced Search to see if we can use it to run daily/monthly reports regarding partner issues.
How should the tags be inputted when searching with multiple tags? I've tried with commas, semicolons, extra space but nothing seems to work. Is it possible to search with multiple tags?
Examples of how I searched for tags but none seem to work:
We use several tags in our Zendesk tickets. I'm currently testing Advanced Search to see if we can use it to run daily/monthly reports regarding partner issues.
How should the tags be inputted when searching with multiple tags? I've tried with commas, semicolons, extra space but nothing seems to work. Is it possible to search with multiple tags?
Examples of how I searched for tags but none seem to work:
inquiry, authentication_questions, 4
inquiry; authentication_questions; 4
"inquiry" "authentication_questions" "4"