Downloading to CSV Exports Ids not Names

zendesk / advanced_search

Nav bar app for Search. Provides advanced GUI for filters.

https://www.zendesk.com/apps/advanced-search

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Downloading to CSV Exports Ids not Names #9

Closed tslphill closed 8 years ago

tslphill commented 8 years ago

After the 7-11-2016 update, the Export CSV option does not export names for the Assignee and Requester fields anymore. This has been an issue with the Group field for a while, but this had never been a problem for the Assignee or Requester before.

amg4110 commented 8 years ago

We've noticed the same thing happening. We already really miss having the names for the assignee and requester fields rather than IDs. Please fix!

nickscroggs commented 8 years ago

In addition to this, it no longer exports the email address associated with the requester.

betomirand commented 8 years ago

The reports with the emails helped me a lot. Will this feature come back ?

mrosendin commented 8 years ago

Hi everyone, sorry for the delay in response. I am currently working on a new release for this app. This issue will be fixed in the new release (due this week).