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zendesk / out_of_office_app

An app to keep track of, prepare for, and handle out of office agents and their tickets
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Agent's tickets are getting unassigned with Unassign All Open Tickets unchecked #249

Open rclagett opened 5 years ago

rclagett commented 5 years ago

Despite a colleague and I confirming the Unassign All Open Tickets option was unchecked when setting out of office, both of our backlogs of tickets were all unassigned.