zendesk / react-native-sunshine-conversations

React Native wrapper for Smooch.io
MIT License
36 stars 26 forks source link

Android - not receiving FCM notifications #23

Open adriansoghoian opened 7 years ago

adriansoghoian commented 7 years ago

Hello,

I've followed the steps to integrate Push Notifications on Android through the Smooch dashboard (background note: I've been using Smooch in production on iOS for ~9 months). However, on Android it doesn't seem to register a token with Smooch, as far as I can tell.

Do I need to explicitly pass the token to the Smooch SDK? If so, can anyone point me in the right direction?

shtefanilie commented 5 years ago

@adriansoghoian Did you manage to fix this? I am experiencing something similar. I get push notifications when with the app opened, but as soon as I switch apps or lockscreen, no more notifications.

prashanth874u commented 4 years ago

@adriansoghoian @shtefanilie Did you manage to fix this issue? We are also facing the same issue for our app. Any suggestion would be appreciated.