When faced with a link, neither the underlying link, nor the the view-able text of the link is redacted.
This would be very beneficial, especially when a customer's computer has been infected and just sent phishing emails into an open ticket...
An example: I broke this on purpose because this was a phishing link, but you get the idea:
<.a href="https://junksite.co.za/%40XXxxXX" style="color: rgb(17, 85, 204)" rel="noreferrer" target="_blank">REVIEW DOCUMENT</a.>
When faced with a link, neither the underlying link, nor the the view-able text of the link is redacted.
This would be very beneficial, especially when a customer's computer has been infected and just sent phishing emails into an open ticket...
An example: I broke this on purpose because this was a phishing link, but you get the idea: <.a href="https://junksite.co.za/%40XXxxXX" style="color: rgb(17, 85, 204)" rel="noreferrer" target="_blank">REVIEW DOCUMENT</a.>