Closed ticket update without custom exception handling

[henriqueweiand]

I have an integration that sends updates to a zendesk tiket if there is an update on my side (client), but on my side I am not aware when the ticket is closed or not, which ends up generating an error in my sentry when having to perform an update on the closed ticket, see

My code for example today is as follows:

try {
            $this->client->tickets()->update($ticketId, [
                'comment' => [
                    'html_body' => $comment,
                    'public' => false
                ]
            ]);
        } catch (ClientException $exception) {
                        throw $exception;
        }

However this exception does not happen and I can not handle the errors because in the put method of the library, there is another excption, for the case of the closed ticket

Sentry

How can I make sure that I don't fall for this exception and / or I can handle it my way?

[ecoologic]

Hi,

thank you for your request, are you still interested in a solution for this issue?

[ecoologic]

Closing due to inactivity. Re-open if needed.