problem creating organizations via API

[rsl]

hello. im trying to use the gem to create organizations but hitting a 403 issue i don't understand. i've put the output of console below to provide any context needed hopefully. but basically, i'm an admin user and should have rights to create an organization. you can see the role in the response to client.current_user.to_hash and you can see i can fetch organizations fine via client.organizations.first but when i try to create the most basic of organizations... boom. thanks for your help.

irb(main):001:1* client ||= ZendeskAPI::Client.new do |config|
irb(main):002:1*   config.url = ENV['ZENDESK_API_HOST'] + '/api/v2'
irb(main):003:1*   config.username = ENV['ZENDESK_API_USERNAME']
irb(main):004:1*   config.token = ENV['ZENDESK_API_TOKEN']
irb(main):005:1*   config.retry = true
irb(main):006:0> end
=> 
#<ZendeskAPI::Client:0x000000010e82f258
...
irb(main):008:0> client.current_user.to_hash
=> 
{"id"=>0, # [redacted]
 "url"=>"[redacted]",
 "name"=>"[redacted]",
 "email"=>"[redacted]",
 "created_at"=>2019-11-12 18:26:11 UTC,
 "updated_at"=>2022-05-11 14:29:10 UTC,
 "time_zone"=>"Eastern Time (US & Canada)",
 "iana_time_zone"=>"America/New_York",
 "phone"=>nil,
 "shared_phone_number"=>nil,
 "photo"=>nil,
 "locale_id"=>1,
 "locale"=>"en-US",
 "organization_id"=>[redacted],
 "role"=>"admin",
 "verified"=>true,
 "authenticity_token"=>"[redacted]",
 "external_id"=>nil,
 "tags"=>[],
 "alias"=>nil,
 "active"=>true,
 "shared"=>false,
 "shared_agent"=>false,
 "last_login_at"=>2022-05-11 14:24:44 UTC,
 "two_factor_auth_enabled"=>nil,
 "signature"=>nil,
 "details"=>nil,
 "notes"=>nil,
 "role_type"=>4,
 "custom_role_id"=>1500007042401,
 "moderator"=>true,
 "ticket_restriction"=>nil,
 "only_private_comments"=>false,
 "restricted_agent"=>false,
 "suspended"=>false,
 "default_group_id"=>360007039253,
 "report_csv"=>true,
 "user_fields"=>{},
 "role_id"=>"admin"}
irb(main):010:0> puts client.organizations.first
organization: #<ZendeskAPI::Trackie created_at=2019-11-12 18:26:11 UTC details=nil domain_names=#<Hashie::Array []> external_id=nil group_id=nil id=370286388413 name="Fractured Atlas" notes=nil organization_fields=#<ZendeskAPI::Trackie> shared_comments=false shared_tickets=false tags=#<Hashie::Array []> updated_at=2019-11-12 18:26:14 UTC url="https://fracturedatlasqa.zendesk.com/api/v2/organizations/370286388413.json">
=> nil
irb(main):011:0> 
irb(main):012:0> puts client.organizations.create!(name: 'testing')
/Users/rsl/.gem/ruby/3.1.2/gems/zendesk_api-1.35.0/lib/zendesk_api/middleware/response/raise_error.rb:20:in `on_complete': the server responded with status 403 -- post https://fracturedatlasqa.zendesk.com/api/v2/organizations (ZendeskAPI::Error::NetworkError)

[rsl]

make sure your account level has the capability to use organizations

[ecoologic]

Hi @rsl - did your second comment solved your problem? I did not experience this problem with proper permissions, I was able to create the organization as expected.

[ecoologic]

Please try the latest version of our gem and feel free to re-open this issue if your problem persists.

[rsl]

oh yeah. the second comment [from myself] was so others that hit this could see a solution. was purely permissions issue.