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zendesk / zendesk_api_client_rb

Official Ruby Zendesk API Client
http://developer.zendesk.com/
Apache License 2.0
387 stars 184 forks source link

Deprecation of password access to APIs #577

Closed jrmhaig closed 2 months ago

jrmhaig commented 2 months ago

According to this announcement the password access to the API is being deprecated. The README.md file still lists this an a possible configuration option with no further comment. I was initially concerned that this meant that the 'token' access, which we currently use, was being deprecated but I now see that 'password' and 'token' are two separate methods.

Would you consider updating the documentation to make it clear which options are available, which are being deprecated (and when) and what is recommended. Thanks.

Zendesk-NathanBellette commented 2 months ago

HI @jrmhaig, Apologies for the late reply. The documentation should now be updated. Please let me know if you spot anything we have missed. Kind regards, Nathan

jrmhaig commented 2 months ago

Thanks, @Zendesk-NathanBellette . Can you please give a link to the documentation that has been updated?

The notes I was referring to are here:

https://github.com/zendesk/zendesk_api_client_rb/blob/63f0ffe888d93fece6822047e69c291c4d7c2436/README.md?plain=1#L62-L64

This is in the README.md file of this repository and it suggests using a token or password as equally valid options with no mention that password authentication is deprecated and will be removed soon.

Zendesk-NathanBellette commented 2 months ago

Ah, I see what you mean. Apologies for the confusion. I have now updated README.md accordingly. Please let me know if you find any other issues,

Zendesk-NathanBellette commented 2 months ago

Closing until further assistance required.