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zendesk / zendesk_apps_tools

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Error installing zendesk_apps_tools in windows #228

Open achmadk opened 6 years ago

achmadk commented 6 years ago

I want to use zendesk_apps_tools. I have installed ruby and MSYS2 in windows 10. Unfortunately, I got this error when install zendesk_apps_tools:

Fetching: nokogiri-1.6.8.1-x64-mingw32.gem (100%)
ERROR:  Error installing zendesk_apps_tools:
        nokogiri requires Ruby version < 2.4, >= 1.9.2.

Here is ruby version installed in my notebook

ruby --version
ruby 2.4.3p205 (2017-12-14 revision 61247) [x64-mingw32]
crazy4groovy commented 6 years ago

Same exact issue here. 🤕 What's the status of a fix or workaround? Thanks.

H-x-c commented 6 years ago

I spent ages trying to install zendesk_apps_tools. What worked for me in the end was installed ruby 2.3 32bit. Zendesk actually advised me on this in the end because there seems to be an issue with the new version of the devkit that comes with 2.4 and the 32 bit is more reliable than 32 bit.

chuck-wood commented 6 years ago

Hi @H-x-c. I'm currently getting a "too many open files" running ZAT under Ruby 2.3 on Windows 7. Can you go into more detail on your setup?

chuck-wood commented 6 years ago

My issue was caused by a node_modules folder in the project root, which on Windows is, indeed, too many files.

Currently, I am successfully using Ruby 2.3 under Windows. I think that will be the workaround until they update to a version of Nokogiri that can use Node 2.4.

vibs2006 commented 6 years ago

As per May 2018, Zendesk Apps Tools Works only with Ruby 2.3 Successfully on Windows Platform! I also wasted several hours by downloading latest version of Ruby 2.5.x from Ruby's official download sites. After doing some research I tried version 2.3 and finally settled running ZAT Tools. Did anyone tried running Zat Package or Zat Validate command and got SSL error as well?