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zendesk / zendesk_apps_tools

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403 error (nokociri) installing Zat on Ubuntu #377

Open dhleong opened 2 years ago

dhleong commented 2 years ago 
Fetching: nokogiri-1.13.3-x86_64-linux.gem (100%)
ERROR:  While executing gem ... (Gem::RemoteFetcher::FetchError)
    bad response Forbidden 403 (https://api.rubygems.org/quick/Marshal.4.8/nokogiri-1.13.3-x64-unknown.gemspec.rz)
sabatale commented 2 years ago

Are you on Ruby 2.5?

I got the same error and tried to downgrade to 2.4 but then...

Fetching: racc-1.6.0.gem (100%)
ERROR:  Error installing zendesk_apps_tools:
        racc requires Ruby version >= 2.5.

I ended up manually installing version-specific gems 🤪

Captain0X commented 1 year ago 
Fetching: nokogiri-1.13.3-x86_64-linux.gem (100%)
ERROR:  While executing gem ... (Gem::RemoteFetcher::FetchError)
    bad response Forbidden 403 (https://api.rubygems.org/quick/Marshal.4.8/nokogiri-1.13.3-x64-unknown.gemspec.rz)

Hey man,you should update ruby to latest version I have slove this issue by step: 1.sudo add-apt-repository ppa:brightbox/ruby-ng 2.sudo apt-get update 3.sudo apt-get purge --auto-remove ruby 4.sudo apt-get install ruby2.7 ruby2.7-dev

` root@ecs:~ gem --version 3.1.6 root@ecs:~ gem install nokogiri --platform=ruby -- --use-system-libraries Fetching mini_portile2-2.8.0.gem Fetching nokogiri-1.13.8.gem Fetching racc-1.6.0.gem Successfully installed mini_portile2-2.8.0 Building native extensions with: '--use-system-libraries' This could take a while... Successfully installed racc-1.6.0

`