Ability to send in information about unknown tests via Form

[vsxed]

Just had to send in information about an unknown test, which was "ok" to do via email. I think the experience would be better if there was a form which required fields to input and to attach, rather than "please send us an email". Otherwise, another (maybe more quick) approach would be to prefill the email body to make it easier for people to fill in all needed information.

[fmagin]

Some hint on the actual website itself about what to do, that pops up if someone scans an unknown code, or enters an unknown code could also help a lot. A form would be ideal, given that most likely people are already using a device with a camera and can just quickly take the required pictures. I just gave the website a try and it didn't recognize the barcode, nor the actual numeric code. The actual test seems to be in the database already (when I searched for the name), but the whole vague e-mail process is more time than I can spend in this moment